Dell M5030, 7RR4T, P07F002, P07F series, P07F003, P07F001 setup guide Getting Help

Page 65

Getting Help

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1.See “Solving Problems” on page 41 for information and procedures that pertain to the problem your computer is experiencing.

2.See the Dell Technology Guide available on your hard drive or at support.dell.com/manuals for more troubleshooting information.

3.See “Dell Diagnostics” on page 51 for procedures on how to run Dell Diagnostics.

4.Fill out the “Diagnostic Checklist” on page 69.

5.Use Dell’s extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services”

on page 65 for a more extensive list of Dell Support online.

6.If the preceding steps have not resolved the problem, see “Before You Call” on page 68.

NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell’s Express Service Code system may not be available in all countries.

INSPIRON

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Contents Inspiron Page SETUP GUIDE June 2010 P/N 7RR4T Rev. A01 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Ubuntu Set Up the Operating SystemMicrosoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Connect to the Internet Optional Setting Up a Wired ConnectionClick Start → Connect To Setting Up a Wireless ConnectionClick Start → Control Panel Connect to the Internet window appears Setting Up Your Internet ConnectionSetting Up Your Inspiron Laptop Right View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Features Using Your Inspiron Laptop Battery Status Lights and IndicatorsLight Indicator light status Computer states Power statusComputer Base Features Power button Turns the computer on or off when pressed Scroll Touch Pad GesturesOne finger zoom Allows you to zoom in or out ZoomMultimedia Control Keys System Setup Bios UtilityWindows Mobility Center Function Key Row, select Function Key or Multimedia KeyUsing Your Inspiron Laptop Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch Entertainment and Multimedia Software FeaturesProductivity and Communication Dell DataSafe Online Backup Add a Category Dell DockAdd an Icon Remove a Category or IconBeep Codes Solving ProblemsBeep Code Possible Problem Wired Connections Network ProblemsWireless Connections Power Problems If you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click End Task Click ApplicationsIf you have other software problems Dell Support Center Using Support ToolsAssistance from Dell Technical About Your System SystemSystem Messages My Dell DownloadsThem Click Start → Help and Support Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive Dell DiagnosticsIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Option Use Restoring Your Operating SystemStarting System Restore System RestoreClick Undo my last restoration and click Next Dell DataSafe Local BackupUndoing the Last System Restore Select Repair Your Computer Dell DataSafe Local Backup BasicClick Upgrade Now Upgrading to Dell DataSafe Local Backup ProfessionalSystem Recovery Media Performing Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Getting Help DellConnect Technical Support Customer ServiceDell Support e-mail addresses Online ServicesDell Support websites Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service TagDiagnostic Checklist For customers in the United States, call 800-WWW-DELL Contacting DellGetting Help If you need to See Finding More Information and ResourcesDell Support Center. To launch the Dell If you need toProcessor SpecificationsMemory Card Reader ConnectorsMemory Video CommunicationsCamera Display AudioTouch Pad BatteryKeyboard Physical AC AdapterStorage To 95% Computer EnvironmentMacrovision Product Notice AppendixImporter Index Index Wired network connection 7 wireless network connection Page Page 07RR4TA01
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