Dell XPS 18 user manual Troubleshooting, Battery Problems

Page 39

Troubleshooting

Battery Problems

Problems

Possible causes

Possible solution

Battery does not charge

• Your computer is not

1 Use the supplied

 

properly plugged into

power adapter and

 

a power source.

power cable.

 

• You are using an

2 Unplug the power

 

incorrect power

adapter from the wall

 

adapter/cable.

and verify that the

 

• The power outlet is

outlet is functioning.

 

not be working.

3 Check all cable

 

• The power adapter/

connections and plug

 

cable is too loosely

back into the wall,

 

connected.

then back into the

 

 

computer.

 

 

4 Check all connectors

 

 

to ensure proper

 

 

connectivity.

 

 

5 Verify that the power

 

 

adapter’s white LED is

 

 

on. If it is not, unplug

 

 

and re-plug the power

 

 

adapter and/or try

 

 

another outlet that is

 

 

known to work. If the

 

 

LED still does not turn

 

 

on, try replacing the

 

 

power adapter

 

The computer

Charge the battery in an

 

temperature is lower

ambient temperature

 

than 0 °C or higher than

between 0 °C and 35 °C.

 

35 °C.

 

 

The battery or power

Contact technical

 

adapter is damaged.

support or the

 

 

manufacturer to replace

 

 

the damaged parts.

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Contents User’s Manual 2013 03 A00 Page Contents Powered Stand optional Features Page See battery status table Page Accessories Accessories Connect the Power Cable to the Power Adapter Setting Up Your ComputerCharge Your Computer Battery icon displayed on the screen Insert an SD Card optional Turning On Your Computer Setting Up Your Computer Enable/Disable Wi-Fi Connecting to a NetworkSwitch Networks Using Your Computer Screen OrientationEnabling/Disabling automatic screen rotation Accessing the Start screen Windows 8 Start ScreenGetting more information on Windows Gestures Finger gestures Allows you to Reduce the zoom level of an image or web Using Your Computer Zoom Pairing the wireless keyboard and mouse Using the Keyboard and MouseUsing Headphones/Microphones Removing the SD Card Turning Off Your Computer Turning Off the ScreenManaging Computer Settings Resetting your computerRefreshing your computer Hotkeys Using advanced startupSynchronizing Your Computer Using a Microsoft accountFeatures Powered Stand optionalPage Connect the Power Adapter to the Powered Stand Using the Powered StandPowered Stand optional Dock Your Computer on the Powered Stand Undocking Your Computer Cleaning Your Computer Battery Problems TroubleshootingSystem problem Com/support or Touchscreen problemWi-Fi Network problemLocating Your Service Tag Express Service Code Specifications Physical dimensionsHardware Ports and connectors Power AdapterTouchscreen display Environmental requirements

18, XPS 18 specifications

The Dell XPS 18 is a versatile, all-in-one desktop that merges portability with powerful functionality, achieving a balance between a traditional desktop setup and the convenience of a tablet. Introduced as an innovative offering by Dell, it caters to users who desire mobility without sacrificing performance.

One of the standout features of the XPS 18 is its stunning display. Equipped with an 18.4-inch full HD touchscreen, this device delivers vibrant visuals with a resolution of 1920 x 1080 pixels. The IPS technology ensures consistent color accuracy and wide viewing angles, making it suitable for both creative professionals and casual users alike. The responsive touchscreen also enhances the user experience, allowing for intuitive navigation and interaction.

Underneath its sleek exterior, the XPS 18 boasts powerful hardware options. Depending on the configuration, users can choose up to an Intel Core i7 processor, providing the computational power necessary for multitasking, video editing, and other resource-intensive tasks. Alongside the processor, the XPS 18 offers various RAM options, going up to 8GB, enabling smooth performance even when running multiple applications simultaneously.

Storage options are equally impressive, featuring a mix of solid-state drives and traditional hard drives, offering users the choice between speed or higher storage capacity. This added flexibility makes the XPS 18 suitable for a variety of uses, from gaming to professional work.

Moreover, the XPS 18 includes advanced connectivity options, including USB 3.0 ports, HDMI output, and an SD card reader, ensuring seamless connection with peripherals and external devices. Its built-in Wi-Fi and Bluetooth capabilities further enhance connectivity, allowing users to stay connected wherever they go.

The XPS 18 also emphasizes portability, weighing under 5 pounds and featuring a slim profile, making it easy to transport from room to room or even take along for business trips. Its battery life is another significant advantage, providing several hours of usage on a single charge, which is essential for mobile users.

In conclusion, the Dell XPS 18 is a multifunctional device that combines a beautiful display, powerful performance, and portability. It serves as a robust solution for those seeking a desktop experience that can easily transition to a mobile one, making it an excellent choice for students, professionals, and families alike.
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