Dell XPS 18 user manual System problem

Page 40

System problem

Problems	Possible causes	Possible solution
Computer does not turn	The battery is	Connect your computer
on	completely discharged.	to a power source using
		the power adapter.
	Your computer could be	Press and hold the
	in an unresponsive or	power button for 11
	locked state.	seconds to perform a
		hard shut down, then
		press the power button
		to turn the computer
		back on.
	Your computer may be	Computers shipped
	in shipping mode.	from the factory will be
		set in shipping mode.
		To get out of this mode,
		the user needs to plug in
		the power adapter and
		press the power button
		to turn on the computer.
		After the initial power
		up, the computer
		behaves as normal. This
		is to avoid the computer
		from being accidentally
		turned on during
		shipping and draining
		the battery.

40 │ Troubleshooting

Image 40

Contents User’s Manual 2013 03 A00 Page Contents Powered Stand optional Features Page See battery status table Page Accessories Accessories Setting Up Your Computer Connect the Power Cable to the Power AdapterCharge Your Computer Battery icon displayed on the screen Insert an SD Card optional Turning On Your Computer Setting Up Your Computer Connecting to a Network Enable/Disable Wi-FiSwitch Networks Screen Orientation Using Your ComputerEnabling/Disabling automatic screen rotation Windows 8 Start Screen Accessing the Start screenGetting more information on Windows Gestures Finger gestures Allows you to Reduce the zoom level of an image or web Using Your Computer Zoom Using the Keyboard and Mouse Pairing the wireless keyboard and mouseUsing Headphones/Microphones Removing the SD Card Turning Off the Screen Turning Off Your ComputerResetting your computer Managing Computer SettingsRefreshing your computer Using advanced startup HotkeysUsing a Microsoft account Synchronizing Your ComputerPowered Stand optional FeaturesPage Using the Powered Stand Connect the Power Adapter to the Powered StandPowered Stand optional Dock Your Computer on the Powered Stand Undocking Your Computer Cleaning Your Computer Troubleshooting Battery ProblemsSystem problem Touchscreen problem Com/support orNetwork problem Wi-FiLocating Your Service Tag Express Service Code Physical dimensions SpecificationsHardware Power Adapter Ports and connectorsTouchscreen display Environmental requirements

18, XPS 18 specifications

The Dell XPS 18 is a versatile, all-in-one desktop that merges portability with powerful functionality, achieving a balance between a traditional desktop setup and the convenience of a tablet. Introduced as an innovative offering by Dell, it caters to users who desire mobility without sacrificing performance.

One of the standout features of the XPS 18 is its stunning display. Equipped with an 18.4-inch full HD touchscreen, this device delivers vibrant visuals with a resolution of 1920 x 1080 pixels. The IPS technology ensures consistent color accuracy and wide viewing angles, making it suitable for both creative professionals and casual users alike. The responsive touchscreen also enhances the user experience, allowing for intuitive navigation and interaction.

Underneath its sleek exterior, the XPS 18 boasts powerful hardware options. Depending on the configuration, users can choose up to an Intel Core i7 processor, providing the computational power necessary for multitasking, video editing, and other resource-intensive tasks. Alongside the processor, the XPS 18 offers various RAM options, going up to 8GB, enabling smooth performance even when running multiple applications simultaneously.

Storage options are equally impressive, featuring a mix of solid-state drives and traditional hard drives, offering users the choice between speed or higher storage capacity. This added flexibility makes the XPS 18 suitable for a variety of uses, from gaming to professional work.

Moreover, the XPS 18 includes advanced connectivity options, including USB 3.0 ports, HDMI output, and an SD card reader, ensuring seamless connection with peripherals and external devices. Its built-in Wi-Fi and Bluetooth capabilities further enhance connectivity, allowing users to stay connected wherever they go.

The XPS 18 also emphasizes portability, weighing under 5 pounds and featuring a slim profile, making it easy to transport from room to room or even take along for business trips. Its battery life is another significant advantage, providing several hours of usage on a single charge, which is essential for mobile users.

In conclusion, the Dell XPS 18 is a multifunctional device that combines a beautiful display, powerful performance, and portability. It serves as a robust solution for those seeking a desktop experience that can easily transition to a mobile one, making it an excellent choice for students, professionals, and families alike.