Dell P06F001 manual Technical Support Customer Service, DellConnect

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Getting Help

Technical Support and

Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 70 and “Contacting Dell” on page 72.

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DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Contents SETUP GUIDE Page SETUP GUIDE March 2010 P/N C1RXR Rev. A00 Contents Index Setting Up Your Studio Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Install the SIM Card Optional Battery bay SIM card slot Enable or Disable Wireless Optional Setting Up Your Studio Laptop Set Up Wireless Display Optional WlanPress the wireless display F6 key on the keyboard Setting Up a Wired Connection Setting Up a Wireless ConnectionConnect to the Internet Optional Click Start → Control PanelSetting Up Your Internet Connection Connect to the Internet window appearsUsing Your Studio Laptop Right View FeaturesUsing Your Studio Laptop Left View Features Using Your Studio Laptop ExpressCard slot Supports one 34 mm ExpressCard Using Your Studio Laptop Front View Features Computer states Battery charge level AC adapter BatteryComputer Base Features Using Your Studio Laptop Using Your Studio Laptop Touch Pad Gestures ZoomTo access the Function Key Behavior Multimedia Control KeysUsing Your Studio Laptop Display Features Using Your Studio Laptop Switchable Graphics Dell Extended Battery Life Removing and Replacing the Battery Battery release latches Battery bay Entertainment and Multimedia Software FeaturesProductivity and Communication Dell DataSafe Online Backup Free Fall SensorDell Dock Add a CategoryAdd an Icon Remove a Category or IconBeep Codes Solving ProblemsBeep Code Possible Problem Wired Connections Network ProblemsWireless Connections Power Problems If you are not able to setupSolving Problems If you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click End Task If a program stops respondingClick Applications To run the Program Compatibility Wizard Using Support Tools Dell Support CenterAssistance from Dell Technical About Your System SystemMy Dell Downloads System MessagesUsing Support Tools Hardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System Option UseSystem Restore Click Undo System Restore and click NextDell DataSafe Local Backup Dell DataSafe Local Backup BasicUpgrading to Dell DataSafe Local Backup Professional Click Upgrade NowSystem Recovery Media Dell Factory Image Restore Confirm Data Deletion screen appears Getting Help Technical Support Customer Service DellConnectDell Support e-mail addresses Online ServicesDell Support websites Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Locating Your Service Tag Before You CallDiagnostic Checklist Contacting Dell For customers in the United States, call 800-WWW-DELLGetting Help Finding More Information and Resources If you need to SeeIcon in the taskbar Basic Specifications Computer ModelComputer Information MemoryConnectors CommunicationsDisplay BatteryCamera AC Adapter PhysicalComputer Environment Appendix Macrovision Product NoticeIndex ISP Index Index Page Page 0C1RXRA00
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