Dell PP40S, 1210, M438J setup guide Solving Problems, Network Problems

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INSPIRON

Solving Problems

CAUTION: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions.

Network Problems

Wireless Connections

If the wireless network connection is lost

The wireless router is offline or wireless has been disabled on the computer.

•Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

•Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router.

•Re-establish your connection to the wireless router:

a.Save and close any open files, and exit any open programs.

b.Click Start → Connect To.

c.Follow the instructions on the screen to complete the setup.

Wired Connections

If the network connection is lost — The cable is loose or damaged.

•Check the cable to ensure it is plugged in and not damaged.

The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

•Green — A good connection exists between a 10-Mbps network and the computer.

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Contents Inspiron Page SETUP GUIDE July M438J Contents Getting Help Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable optional Press the Power Button Windows Vista Setup Ubuntu InformationSetting Up a Wired Internet Connection in Windows Vista Connect to the Internet OptionalClick Start → Connect To Setting Up Your Internet Connection in Windows Vista Setting Up Your Inspiron Laptop Using Your Inspiron Laptop Right Side FeaturesUsing Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Computer Base and Keyboard Features Using Your Inspiron Laptop Display Features Camera activity light Indicates when the camera is on or off Removing and Replacing the Battery Productivity and Communication Software FeaturesCustomizing Your Energy Settings Entertainment and MultimediaBacking Up Your Data Click Back up files or Back up computerSolving Problems Network ProblemsPower Problems Solving ProblemsIf you receive an insufficient memory message Memory ProblemsIf you experience other memory problems If the computer stops responding Click ApplicationsClick End Task If you have other software problems Using Support Tools Dell Support CenterSystem Messages Keyboard failure Keyboard failure or loose cableHardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media System Restore Restoring Your Operating SystemClick Undo my last restoration and click Next Starting System RestoreUndoing the Last System Restore Dell Factory Image Restore Dell Factory Image RestoreClick Next. The Confirm Data Deletion screen appears Before you BeginReinstalling Windows Vista Click Exit if the Install Windows message appearsFill out the Diagnostic Checklist on Getting HelpService Online ServicesProduct Information AutoTech ServiceAutomated Order-Status Service Ftp.dell.comDiagnostic Checklist Before You CallContacting Dell Visit support.dell.comAt support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources Processor Basic SpecificationsSystem Model MemoryVideo Computer InformationCommunications AudioBasic Specifications Ports and ConnectorsDimensions DisplayTouch pad BatteryCamera Battery AC Adapter PhysicalComputer Environment Relative humidity maximumIndex Index Index Network cable, connecting 7 wireless network connection Page Page Printed on recycled paper

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