Dell 1210, M438J, PP40S setup guide If you have other software problems

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Solving Problems

If a solid blue screen appears — Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer using the touch pad or mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

If you have other software problems —

•Back up your files immediately.

•Use a virus-scanning program to check the hard drive or CDs.

•Save and close any open files or programs and shut down your computer through the Start menu.

•Check the software documentation or contact the software manufacturer for troubleshooting information:

––Ensure that the program is compatible with the operating system installed on your computer.

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––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

––Ensure that the program is installed and configured properly.

––Verify that the device drivers do not conflict with the program.

––If necessary, uninstall and then reinstall the program, Dell Support Center.

––Write down any error message that is displayed to help in troubleshooting when Contacting Dell.

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Contents Inspiron Page SETUP GUIDE July M438J Contents Getting Help Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable optional Press the Power Button Windows Vista Setup Ubuntu InformationSetting Up a Wired Internet Connection in Windows Vista Connect to the Internet OptionalClick Start → Connect To Setting Up Your Internet Connection in Windows Vista Setting Up Your Inspiron Laptop Using Your Inspiron Laptop Right Side FeaturesUsing Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Computer Base and Keyboard Features Using Your Inspiron Laptop Display Features Camera activity light Indicates when the camera is on or offRemoving and Replacing the Battery Productivity and Communication Software FeaturesCustomizing Your Energy Settings Entertainment and MultimediaBacking Up Your Data Click Back up files or Back up computerSolving Problems Network Problems Power Problems Solving ProblemsMemory Problems If you experience other memory problemsIf you receive an insufficient memory message Click Applications Click End TaskIf the computer stops responding If you have other software problems Using Support Tools Dell Support CenterSystem Messages Keyboard failure Keyboard failure or loose cableHardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media System Restore Restoring Your Operating SystemStarting System Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Dell Factory Image Restore Dell Factory Image RestoreClick Next. The Confirm Data Deletion screen appears Before you BeginReinstalling Windows Vista Click Exit if the Install Windows message appearsFill out the Diagnostic Checklist on Getting HelpService Online ServicesProduct Information AutoTech ServiceAutomated Order-Status Service Ftp.dell.comDiagnostic Checklist Before You CallContacting Dell Visit support.dell.comFinding More Information and Resources If you need to SeeAt support.dell.com Finding More Information and Resources Processor Basic SpecificationsSystem Model MemoryVideo Computer InformationCommunications AudioBasic Specifications Ports and ConnectorsDimensions DisplayBattery CameraTouch pad Battery AC Adapter PhysicalComputer Environment Relative humidity maximumIndex Index Index Network cable, connecting 7 wireless network connection Page Page Printed on recycled paper

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