Dell P17F setup guide Solving Problems, Beep Codes

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INSPIRON

Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 62 or “Contacting Dell” on page 82.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service instructions.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see “Contacting Dell” on page 82) for assistance.

NOTE: To replace parts, see the Service Manual at support.dell.com.

Beep

Possible Problem

Code

 

 

 

One

Possible system board failure —

 

BIOS ROM checksum failure

Two

No RAM detected

 

NOTE: If you installed or

 

replaced the memory module,

 

ensure that the memory

 

module is seated properly.

Three

Possible system board failure —

 

Chipset error

Four

RAM read/write failure

Five

Real Time Clock failure

Six

Video card or chip failure

Seven

Processor failure

Eight

Display failure

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Contents Inspiron Page SETUP GUIDE Page Contents Using Support Tools Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Ubuntu Set Up the Operating SystemSet Up Microsoft Windows Create System Recovery Media Recommended Setting Up Your Inspiron Laptop Install the SIM Card Optional SIM card slot Battery bay Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Set Up Wireless Display Optional Connect to the Internet Optional Setting Up a Wired Connection Setting Up a Wireless ConnectionSetting Up Your Internet Connection Using Your Inspiron Laptop Right View FeaturesUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Using Your Inspiron Laptop Using Your Inspiron Laptop Back View Features Using Your Inspiron Laptop Front View Features Using Your Inspiron Laptop Status Lights and Indicators Battery Status LightDisabling Battery Charging Power Button Light/Power Indicator LightComputer Base and Keyboard Features Using Your Inspiron Laptop Using Your Inspiron Laptop Using Your Inspiron Laptop Touch Pad Gestures ScrollZoom Windows Mobility Center System SetupMultimedia Control Keys Using Your Inspiron Laptop Using the Optical Drive Using the Emergency Eject HoleUsing Your Inspiron Laptop Display Features Using Your Inspiron Laptop Removing and Replacing the Top Cover Optional Top cover Release button Back of the computer Using Your Inspiron Laptop Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch Software Features FastAccess Facial RecognitionProductivity and Communication Entertainment and MultimediaDell DataSafe Online Backup Dell Stage Using Your Inspiron Laptop Solving Problems Beep CodesWired Connections Network ProblemsWireless Connections Power Problems Solving Problems Memory Problems Lockups and Software ProblemsSolving Problems Solving Problems Solving Problems Using Support Tools Dell Support CenterMy Dell Downloads Hardware Troubleshooter Dell DiagnosticsStarting Dell Diagnostics Click Exit to reboot your computer Restoring Your Operating System System Restore Starting System RestoreDell DataSafe Local Backup Undoing the Last System RestoreDell DataSafe Local Backup Basic Upgrading to Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Starting Dell Factory Image RestoreRestoring Your Operating System Getting Help Technical Support and Customer Service DellConnectDell Support E-mail Addresses Online ServicesDell Support Websites Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Getting Help Locating Your Service Tag and Express Service Code Before You CallGetting Help Contacting Dell Getting Help Finding More Information and Resources If you need to SeeFinding More Information and Resources Specifications Computer ModelComputer Information MemoryConnectors USBMedia Card Reader KeyboardCommunications AudioDisplay VideoCamera Physical BatteryTouch Pad AC Adapter Computer Environment Appendix Index ISP Index Index Page