Dell P17F setup guide Technical Support and Customer Service, DellConnect

Page 77

NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 80 and then see the contact information for your region or go to support.dell.com.

Getting Help

DellConnect

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to dell.com/DellConnect.

75

Image 77
Contents Inspiron Page SETUP GUIDE Page Contents Using Support Tools Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Ubuntu Set Up the Operating SystemSet Up Microsoft Windows Create System Recovery Media Recommended Setting Up Your Inspiron Laptop Install the SIM Card Optional SIM card slot Battery bay Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Set Up Wireless Display Optional Connect to the Internet Optional Setting Up a Wireless Connection Setting Up a Wired ConnectionSetting Up Your Internet Connection Right View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Using Your Inspiron Laptop Using Your Inspiron Laptop Back View Features Using Your Inspiron Laptop Front View Features Using Your Inspiron Laptop Battery Status Light Status Lights and IndicatorsPower Button Light/Power Indicator Light Disabling Battery ChargingComputer Base and Keyboard Features Using Your Inspiron Laptop Using Your Inspiron Laptop Using Your Inspiron Laptop Scroll Touch Pad GesturesZoom Windows Mobility Center System SetupMultimedia Control Keys Using Your Inspiron Laptop Using the Emergency Eject Hole Using the Optical DriveUsing Your Inspiron Laptop Display Features Using Your Inspiron Laptop Removing and Replacing the Top Cover Optional Top cover Release button Back of the computer Using Your Inspiron Laptop Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch FastAccess Facial Recognition Software FeaturesProductivity and Communication Entertainment and MultimediaDell DataSafe Online Backup Dell Stage Using Your Inspiron Laptop Beep Codes Solving ProblemsWired Connections Network ProblemsWireless Connections Power Problems Solving Problems Lockups and Software Problems Memory ProblemsSolving Problems Solving Problems Solving Problems Dell Support Center Using Support ToolsMy Dell Downloads Hardware Troubleshooter Dell DiagnosticsStarting Dell Diagnostics Click Exit to reboot your computer Restoring Your Operating System Starting System Restore System RestoreUndoing the Last System Restore Dell DataSafe Local BackupDell DataSafe Local Backup Basic Upgrading to Dell DataSafe Local Backup Professional System Recovery Media Starting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Getting Help DellConnect Technical Support and Customer ServiceDell Support E-mail Addresses Online ServicesDell Support Websites Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Getting Help Before You Call Locating Your Service Tag and Express Service CodeGetting Help Contacting Dell Getting Help If you need to See Finding More Information and ResourcesFinding More Information and Resources Computer Model SpecificationsComputer Information MemoryUSB ConnectorsKeyboard Media Card ReaderCommunications AudioDisplay VideoCamera Physical BatteryTouch Pad AC Adapter Computer Environment Appendix Index ISP Index Index Page