Dell PP25L setup guide DellConnect Online Services, Support.dell.com

Page 44

Getting Help

Technical Support and Customer

Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 45 and then see the contact information for your region or go to support.dell.com.

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites:

•www.dell.com

•www.dell.com/ap (Asian/Pacific countries only)

•www.dell.com/jp (Japan only)

•www.euro.dell.com (Europe only)

•www.dell.com/la (Latin American and Caribbean countries)

•www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites

•support.dell.com

•support.jp.dell.com (Japan only)

•support.euro.dell.com (Europe only)

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Contents Inspiron Page SETUP GUIDE May N073F Contents Getting Help Setting Up Your Inspiron Laptop InspironConnect the AC Adapter Check the Wireless SwitchUsing The Wireless Switch Connect the Network Cable Press the Power Button Optional Windows Vista Setup Connect to the Internet OptionalClick Start → Connect To Setting Up a Wired Internet ConnectionSetting Up a Wireless Connection Setting Up Your Internet Connection Setting Up Your Inspiron Laptop Device Status Lights Using Your Inspiron LaptopEnabled To turn off Bluetooth wireless, right-click Right Side Features Through Dell QuickSet or the Bios12 cm Left Side Features USB connector Connects to aIn-1 Media card reader Provides a Front Side FeaturesAudio Out/ Headphone connector Computer Base and Keyboard Features KeyboardMedia Controls Display Features Removing and Replacing the Battery Using the Optical Disc Drive Playing or recording CDs and DVDsSoftware Features Productivity and CommunicationEntertainment and Multimedia Customizing the DesktopCustomizing Your Energy Settings Backing Up Your DataWireless Connections If the network connection is lost Solving ProblemsNetwork Problems Power Problems Wired ConnectionsMemory Problems If you receive an insufficient memory messageLockups and Software Problems If a program stops responding End the programClick Applications Click End TaskIf the computer stops responding If you have other software problems Using Support Tools Dell Support CenterSystem Messages Keyboard failure Keyboard failure or loose cableHardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media System Restore Restoring Your Operating SystemClick Undo my last restoration and click Next Starting System RestoreUndoing the Last System Restore Dell Factory Image Restore Dell Factory Image RestoreClick Next. The Confirm Data Deletion screen appears Before you BeginReinstalling Windows Vista Click Exit if the Install Windows message appearsGetting Help Support.dell.com ServiceDellConnect Online Services AutoTech Service Automated Order-Status ServiceMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comGetting Help Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comGetting Help At support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources Processor Basic SpecificationsSystem Model Express Card MemoryBasic Specifications CommunicationsAudio VideoCamera optional Dimensions DisplayTouchpad Battery AC Adapter Physical Computer Environment50 to 10,000 ft Index Index Index Wireless network connection Page Page 0XXXXXA00

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