Dell D420 Dell Support Website support.dell.com, Appropriate support site, Dell Support Utility

What Are You Looking For?	Find It Here
• Solutions — Troubleshooting hints and tips, articles	Dell Support Website — support.dell.com
from technicians, online courses, and frequently asked	NOTE: Select your region or business segment to view the
questions	appropriate support site.

•Community — Online discussion with other Dell customers

•Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

•Customer Care — Contact information, service call and order status, warranty, and repair information

•Service and support — Service call status and support history, service contract, online discussions with technical support

•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

•Downloads — Certified drivers, patches, and software updates

• Notebook System Software (NSS) — If you reinstall the	To download Notebook System Software:
operating system for your computer, you should also	1	Go to support.dell.com, select your region or business
reinstall the NSS utility. NSS provides critical updates
		segment, and enter your Service Tag.
for your operating system and support for Dell™ 3.5-inch
	2	Select Drivers & Downloads and click Go.
USB floppy drives, Intel® processors, optical drives, and
	3	Click your operating system and search for the keyword
USB devices. NSS is necessary for correct operation of
		Notebook System Software.
your Dell computer. The software automatically detects
	NOTE: The support.dell.com user interface may vary
your computer and operating system and installs the
updates appropriate for your configuration.	depending on your selections.
• Software upgrades and troubleshooting hints —	Dell Support Utility
Frequently asked questions, hot topics, and general	The Dell Support Utility is an automated upgrade and
health of your computing environment
	notification system installed on your computer. This
	support provides real-time health scans of your computing
	environment, software updates, and relevant self-support
	information. Access the Dell Support Utility from the
	icon in the taskbar. For more information, see "Dell
	Support Utility" in your User’s Guide.
• How to use Windows XP	Windows Help and Support Center
• How to work with programs and files	1	Click Start→ Help and Support.
• How to personalize my desktop	2	Type a word or phrase that describes your problem and
		click the arrow icon.
	3	Click the topic that describes your problem.
	4	Follow the instructions on the screen.

Quick Reference Guide

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