Dell E1709WC appendix Troubleshooting, Self-Test, Built-in Diagnostics, Common Problems

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Troubleshooting

Dell™ E1709W Flat Panel Monitor

Self-Test

Common Problems

Product Specific Problems

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure a proper Self-Test operation, remove the Analog (blue connector) cable from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, the dialog shown below will continuously scroll through the screen.

4.This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

NOTE: Self test feature check is not available for S-Video, Composite, and Component video modes.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1.Ensure that the screen is clean (no dust particles on the surface of the screen).

2.Unplug the video cable from the back of the computer or monitor. The monitor then goes into the self-test mode.

3.Press and hold the and buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.

4.Carefully inspect the screen for abnormalities.

5.Press the button on the front panel again. The color of the screen changes to red.

6.Inspect the display for any abnormalities.

7.Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.

The test is complete when the white screen appears. To exit, press the button again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions.

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Contents Dell E1709W Flat Panel Monitor Users Guide About Your Monitor Package ContentsIdentifying Parts and Controls Product FeaturesFront view Back ViewBottom View Side ViewLabel Description Use Left side Right sidePower Management Modes Monitor SpecificationsPin Number Monitor Side of the 15-pin Side Signal Cable Pin AssignmentsResolution Specifications Flat Panel SpecificationsElectrical Specifications Plug and Play CapabilityPhysical Characteristics Preset Display ModesEnvironmental Characteristics LCD Monitor Quality & Pixel Policy Maintenance GuidelinesCaring for your Monitor Appendix Setting Up Your Monitor Setting Up Your Monitor Operating the Monitor Using the Front PanelAccessing the Menu System Using the On-Screen Display OSD MenuPower With power light indicator Use this menu to activate Brightness/Contrast adjustmentPreset Modes Mode SelectionInput Color Format Hue Reset Color SettinSettings Reset DisplayHorizontal Position Vertical PositionLCD Conditioning OSD Warning MessagesUsing the Tilt Setting the Optimal ResolutionTilt Back to Contents Setting the display resolution to 1440X900 Optimal Dell E1709W Flat Panel Monitor Connecting Your Monitor Setting Up the MonitorConnecting the blue VGA cable Attaching the StandRemoving the Stand Base Organizing Your CablesRemoving the Stand for Vesa wall mount Built-in Diagnostics TroubleshootingCommon Problems Self-TestCommon Symptoms What You Experience Possible Solutions Product Specific ProblemsSpecific Symptoms What You Experience Possible Solutions
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E1709WC, E1709W specifications

The Dell E1709W and E1709WC are reliable monitors designed for both professional and personal usage, delivering excellent performance and functionality. These models are part of Dell's E-series, which focuses on providing efficient and cost-effective display solutions.

The Dell E1709W features a 17-inch widescreen display with a resolution of 1440 x 900 pixels. This aspect ratio allows for an optimal viewing experience, particularly for those who work with multiple applications and need ample screen space. The monitor has a brightness level of 250 cd/m², which ensures clear visibility in various lighting conditions. The 1000:1 contrast ratio enhances image quality by providing deeper blacks and brighter whites, making it suitable for tasks that require detail and precision.

One of the key technologies incorporated in the E1709W is Dell's ComfortView, which minimizes harmful blue light emissions without altering color accuracy. This feature is particularly beneficial for users who spend long hours in front of the screen, helping to reduce eye strain and improve overall comfort. The monitor also boasts a 5ms response time, which is adequate for everyday multimedia applications and general computing tasks.

In addition to the E1709W, the E1709WC offers similar specifications with the added capability of built-in speakers, making it a convenient choice for users who wish to save desk space and simplify their setup. Both models support a variety of connectivity options, including VGA and DVI-D ports, ensuring compatibility with a range of devices.

The design of the E1709W and E1709WC is functional and straightforward, featuring a sturdy stand that allows for tilt adjustments. This flexibility in positioning helps users find the most comfortable viewing angle, whether they are working at a desk or engaging in collaborative tasks.

In terms of energy efficiency, both monitors are Energy Star certified, which indicates they meet rigorous standards for power consumption. This aspect not only helps users save on electricity bills but also aligns with environmentally conscious practices.

Overall, the Dell E1709W and E1709WC are solid options for individuals seeking dependable and functional monitors. Their combination of decent specifications, user-friendly features, and energy-efficient design makes them suitable choices for various computing needs. Whether for home or office use, these monitors deliver reliable performance that can enhance productivity and provide a satisfying viewing experience.
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