Dell 1909W Flat Panel Monitor User's Guide
Product Specific Problems
Specific Symptoms
Screen image is too small
Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed
The picture does not fill the entire screen.
What You Experience
Image is centered on screen, but does not fill entire viewing area
OSD does not appear on the screen
No picture, the LED light is 
green. When you press "+",
or "Menu" key, the message "No
"No Composite input signal", or "No Component input signal" appears
The picture cannot fill the height or width of the screen
Possible Solutions
Check the Scaling Ratio setting in Image Setting OSD
Reset the monitor to Factory Settings.
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.
Check to make sure Video Source to
Check whether the signal cable is plugged in properly.
Reset the computer or video player.
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.
Run the
NOTE: When choosing
Universal Serial Bus (USB) Specific Problems
Specific Symptoms | What You Experience |
USB interface is not working | USB peripherals are not |
| working |
High Speed USB 2.0 interface | High Speed USB 2.0 |
is slow. | peripherals working slowly or |
| not working at all |
Possible Solutions
Check that your monitor is turned ON. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Switch off and then turn on the monitor again.
Reboot the computer.
Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.
Check that your computer is USB 2.0-capable.
Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used.
Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Reboot the computer.
Dell™ Soundbar Problems
Common Symptoms | What You Experience | Possible Solutions |
No Sound | No power to Soundbar - the | Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if |
| power indicator is off | the power indicator (green LED) on the front of the Soundbar is illuminated. |
|
| Confirm that the power cable from the Soundbar is plugged into the adaptor. |
No Sound | Soundbar has power - power | Plug the audio |
| indicator is on | Set all Windows volume controls to their maximum |
|
| Play some audio content on the computer (i.e. audio CD, or MP3). |
|
| Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. |
|
| Clean and reseat the audio |
|
| Test the Soundbar using another audio source (i.e.portable CD player). |
Distorted Sound | Computer's sound card is used |
| as the audio source |
Clear any obstructions between the Soundbar and the user.
Confirm that the audio
Set all Windows volume controls to their midpoints. Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar
Clean and reseat the audio
Test the Soundbar using another audio source (i.e. portable CD player, MP3 player).
Distorted Sound | Other audio source is used | Clear any obstructions between the Soundbar and the user. |
|
| Confirm that the audio |
|
| source. |
|
| Decrease the volume of the audio source. |
|
| Turn the Power/Volume knob on the Soundbar |
|
| setting. |
|
| Clean and reseat the audio |
file:///T/htdocs/monitors/1909W/en/ug/solve.htm[11/8/2012 2:54:16 PM]