Dell 857-10569 manual Troubleshooting, Self-Test

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Troubleshooting

Dell™ IN1930/IN2030M monitor

Self-Test

Built-in Diagnostics

Common Problems

Product Specific Problems

Dell Soundbar Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

4.This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode after 5 minutes if left at this state.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

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Contents Dell IN1930/IN2030M Monitor Users Guide Package Contents About Your MonitorFront View Product FeaturesIdentifying Parts and Controls Back ViewLabel Description Use Side ViewBottom View Right SidePin Assignments Monitor SpecificationsPower Management Modes Label DescriptionPin Number Monitor Side of the 15-pin Side Signal Cable Pin Pin Side of the Connected Signal Number CableElectrical Specifications Flat Panel SpecificationsResolution Specifications Plug and Play CapabilityIN1930 Display Mode Preset Display ModesPhysical Characteristics Horizontal Frequency Vertical Frequency Pixel Clock MHz KHzLCD Monitor Quality & Pixel Policy Maintenance GuidelinesEnvironmental Characteristics Caring for Your MonitorBack to Contents Contacting Dell AppendixFCC Notices U.S. Only and Other Regulatory Information Setting Up Your Monitor Click Change Display Settings Click Advanced Settings Operating the Monitor Power On the MonitorUsing the Front Panel Controls Down Using the On-Screen Display OSD MenuAccessing the Menu System BackBRIGHTNESS/CONTRAST Brightness Contrast Auto Adjust Input Source for IN2030M Auto SelectInput Color Format Preset Modes Page Hue Saturation Demo Mode Reset Color Settings Display SettingsOther Settings DDC/CI LCD Conditioning Factory Reset Personalize Shortcut Key Shortcut Key IN1930 IN2030M Reset PersonalizationOSD Messages Page Setting the Maximum Resolution Click Change Display Settings Using the Dell SoundbarUsing the Tilt TiltBack to Contents Setting Up Your Monitor Dell IN1930/IN2030M monitor Attaching the Stand Setting Up the MonitorConnecting Your Monitor Removing the Monitor Stand Attaching the Dell SoundbarBack to Contents Troubleshooting Self-TestCommon Symptoms What You Experience Possible Solutions Built-in DiagnosticsCommon Problems Support.dell.comSpecific Symptoms What You Experience Possible Solutions Product Specific ProblemsDell Soundbar Problems Back to Contents