Product Specific Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions.

Common Symptoms	What You Experience		Possible Solutions
No Video/Power LED off	No picture	•	Ensure that the video cable connecting the monitor and the computer is properly
			connected and secure.
		•	Verify that the power outlet is functioning properly using any other electrical equipment.
		•	Ensure that the power button is depressed fully.

No Video/Power LED on	No picture or no brightness	•	Increase brightness & contrast controls via OSD.
		•	Perform monitor self-test feature check.
		•	Check for bent or broken pins in the video cable connector.
		•	Run the built-in diagnostics.

Poor Focus	Picture is fuzzy, blurry, or	•	Perform Auto Adjust via OSD.
	ghosting	•	Adjust the Phase and Pixel Clock controls via OSD.
		•	Eliminate video extension cables.
		•	Reset the monitor to Factory Settings.
		•	Change the video resolution to the correct aspect ration (16:10).

Shaky/Jittery Video	Wavy picture or fine movement	•	Perform Auto Adjust via OSD.
		•	Adjust the Phase and Pixel Clock controls via OSD.
		•	Reset the monitor to Factory Settings.
		•	Check environmental factors.
		•	Relocate the monitor and test in another room.

Missing Pixels	LCD screen has spots	•	Cycle power on-off.
		•	Pixel that is permanently off is a natural defect that can occur in LCD technology.
		•	Run the built-in diagnostics.

Stuck-on Pixels	LCD screen has bright spots	•	Cycle power on-off.
		•	Pixel that is permanently off is a natural defect that can occur in LCD technology.
		•	Run the built-in diagnostics.

Brightness Problems	Picture too dim or too bright	•	Reset the monitor to Factory Settings.
		•	Auto Adjust via OSD.
		•	Adjust brightness & contrast controls via OSD.

Geometric Distortion	Screen not centered correctly	•	Reset the monitor to Factory Settings.
		•	Auto Adjust via OSD.
		•	Adjust brightness & contrast controls via OSD.
		NOTE: When using '2: DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines	Screen has one or more lines	•	Reset the monitor to Factory Settings.
		•	Perform Auto Adjust via OSD.
		•	Adjust Phase and Pixel Clock controls via OSD.
		•	Perform monitor self-test feature check and determine if these lines are also in self-test
			mode.
		•	Check for bent or broken pins in the video cable connector.
		•	Run the built-in diagnostics.
		NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization Problems	Screen is scrambled or appears	•	Reset the monitor to Factory Settings.
	torn	•	Perform Auto Adjust via OSD.
		•	Adjust Phase and Pixel Clock controls via OSD.
		•	Perform monitor self-test feature check to determine if the scrambled screen appears in
			self-test mode.
		•	Check for bent or broken pins in the video cable connector.
		•	Restart the computer in the safe mode.

Safety Related Issues	Visible signs of smoke or	•	Do not perform any troubleshooting steps.
	sparks	•	Contact Dell immediately.

Intermittent Problems	Monitor malfunctions on & off	•	Ensure that the video cable connecting the monitor to the computer is connected
			properly and is secure.
		•	Reset the monitor to Factory Settings.
		•	Perform monitor self-test feature check to determine if the intermittent problem occurs in
			self-test mode.

Missing Color	Picture missing color	•	Perform monitor self-test feature check.
		•	Ensure that the video cable connecting the monitor to the computer is connected
			properly and is secure.
		•	Check for bent or broken pins in the video cable connector.

Wrong Color	Picture color not good	•	Change the Color Setting Mode in the Color Settings OSD to Graphics or Video
			depending on the application.
		•	Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
			Settings OSD if the Color Management is turned off.
		•	Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
		•	Run the built-in diagnostics.

Image retention from a static	Faint shadow from the static	•	Use the Power Management feature to turn off the monitor at all times when not in use
image left on the monitor for a	image displayed appears on		(for more information, see Power Management Modes).
long period of time	the screen	•	Alternatively, use a dynamically changing screensaver.

E1909W specifications

The Dell E1909W is a 19-inch widescreen LCD monitor designed to cater to the needs of both everyday users and professionals who seek an efficient computing solution. Launched as part of Dell's E-series lineup, this monitor embodies an array of features and technologies that enhance both productivity and viewing comfort.

One of the standout characteristics of the Dell E1909W is its 1440 x 900 resolution, which offers a crisp display for text and images. This resolution strikes a balance between clarity and responsiveness, making it suitable for a range of tasks from office work to casual multimedia consumption. The widescreen format allows users to work on documents with side-by-side comparisons, enhancing multitasking capabilities.

The monitor is equipped with an 80,000:1 dynamic contrast ratio and a brightness level of 250 nits, contributing to vibrant colors and improved detail in both bright and dark scenes. The Dell E1909W utilizes a fast 5ms response time that minimizes blur during motion sequences, rendering it suitable for basic gaming and video playback without compromising on visual quality.

In terms of connectivity, the Dell E1909W features a VGA input, allowing it to connect seamlessly with most PCs and laptops. While it lacks advanced connectivity options like HDMI or DisplayPort, the VGA interface is sufficient for many traditional setups, keeping costs manageable.

Ergonomically designed, the monitor comes with a tilt adjustment feature, allowing users to customize the viewing angle for optimal comfort. Its slender profile and discreet bezels lend it a modern aesthetic, making it well-suited for various environments, whether in a home office or a corporate setting.

Moreover, the Dell E1909W is designed with energy efficiency in mind. It meets ENERGY STAR guidelines, incorporating features that reduce power consumption without sacrificing performance. This not only contributes to cost savings on electricity bills but also reflects a commitment to environmentally friendly practices.

Finally, the Dell E1909W comes with a standard warranty ensuring peace of mind for users regarding reliability and support. With its blend of functional design and essential features, the Dell E1909W serves as an economical choice for those who need a reliable monitor without unnecessary frills. Overall, it remains a solid option for users prioritizing performance, price, and ease of use.

Common Symptoms

What You Experience

Possible Solutions

Product Specific Problems

E1909W specifications