Dell E2011HC appendix Troubleshooting Your Monitor, Built-in Diagnostics

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Troubleshooting

Dell™ E2011H Monitor User's Guide

Troubleshooting Your Monitor

Built-in Diagnostics

Common Problems

Product Specific Problems

Dell Soundbar Problems

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions

Troubleshooting Your Monitor

Self-Test Feature Check

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

4.This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

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Contents Dell E2011H Monitor Users Guide About Your Monitor Package ContentsFront View Product FeaturesIdentifying Parts and Controls Front View Front panel controls Label Description Back ViewSide View Flat Panel Specifications Monitor SpecificationsBottom View Left view Right viewPreset Display Modes Resolution SpecificationsElectrical Specifications Physical CharacteristicsPower Management Modes Environmental CharacteristicsPin Assignments Pin Pin Side of the Connected Signal Number CableCleaning Your Monitor Maintenance GuidelinesPlug and Play Capability LCD Monitor Quality and Pixel PolicyAppendix Help on PowerNap Installation Setting Up Your Monitor Click Change Display Settings Click Advanced Settings Operating the Monitor Using the Front Panel ControlsMenu ExitPower with power light Indicator Using the On-Screen Display OSD MenuAccessing the Menu System Brightness Brightness/ContrastPage Page Page Contrast Auto AdjustMode Selection Color SettingsAuto Select Input Color FormatSaturation Reset Color SettingsHue Horizontal Position Wide ModeVertical Position SharpnessClick Change Display Settings Setting the display resolution to 1600 X 900 maximumDell E2011H Monitor Attaching the Stand Setting Up the MonitorConnecting Your Monitor Attaching the Soundbar Optional Organizing the CablesWall Mounting Optional Removing the StandBuilt-in Diagnostics TroubleshootingTroubleshooting Your Monitor Support.dell.com Common ProblemsCommon Symptoms What You Experience Possible Solutions Specific Symptoms What You Experience Possible Solutions Product Specific ProblemsDell Soundbar Problems Back to Contents
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