Dell P2011Ht appendix Troubleshooting Your Monitor, Built-in Diagnostics

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Troubleshooting

Dell™ P2011H Monitor User's Guide

Troubleshooting Your Monitor

Built-in Diagnostics

Common Problems

Product Specific Problems

Universal Serial Bus Specific Problems

Dell Soundbar Problems

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions

Troubleshooting Your Monitor

Self-Test Feature Check

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

4.This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

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Contents Dell P2011H Monitor Users Guide Package Contents About Your MonitorIdentifying Parts and Controls Product FeaturesFront View Back View Front View Front panel controls Label DescriptionSide View Monitor SpecificationsFlat Panel Specifications Bottom ViewResolution Specifications Color gamut TypicalPreset Display Modes Video Supported ModesElectrical Specifications Physical CharacteristicsModel Temperature Environmental CharacteristicsHumidity P2011H Altitude Power Management ModesThermal dissipation Appendix Help on PowerNap Installation Setting Up Your Monitor Click Change Display Settings Click Advanced Settings Menu Using the Front Panel ControlsOperating the Monitor ExitAccessing the Menu System Using the On-Screen Display OSD MenuPower with power light Indicator Brightness Brightness/ContrastContrast Page Page Page Page Page Auto Adjust Auto Select Color SettingsMode Selection Input Color FormatHue Reset Color SettingsDisplay Setting submenu for VGA input SaturationReset Display Settin Display Setting submenu for DVI-D input Wide ModePhase Horizontal PositionPage Setting the display resolution to 1600 X 900 maximum Click Change Display SettingsDell P2011H Monitor Connecting Your Monitor Setting Up the MonitorAttaching the Stand Connecting the USB cable Organizing the CablesWall Mounting Optional Removing the StandAttaching the Soundbar Optional Back to Contents Troubleshooting Your Monitor TroubleshootingBuilt-in Diagnostics Common Symptoms What You Experience Possible Solutions Common ProblemsSupport.dell.com Universal Serial Bus USB Specific Problems Product Specific ProblemsSpecific Symptoms What You Experience Possible Solutions Dell Soundbar Problems
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