Brightness Problems
Geometric Distortion
Horizontal/Vertical Lines
Synchronization Problems
Safety Related Issues
Intermittent Problems
Missing Color
Wrong Color
Image retention from a static image left on the monitor for a long period of time
Picture too dim or too bright
Screen not centered correctly Screen has one or more lines
Screen is scrambled or appears torn
Visible signs of smoke or sparks
Monitor malfunctions On & Off
Picture missing color
Picture color not good
Faint shadow from the static image displayed appears on the screen
Reset the monitor to Factory Settings.
Adjust brightness & contrast controls via OSD.
Reset the monitor to Factory Settings.
Reset the monitor to Factory Settings.
Perform monitor
Run the
If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with the monitor).
Check for loose connection. Unplug & reconnect if required.
Reset the monitor to Factory Settings.
Perform monitor
Restart the computer in the safe mode.
If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with the monitor).
Check for loose connection. Unplug & reconnect if required.
Do not perform any troubleshooting steps.
Contact Dell immediately.
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Reset the monitor to Factory Settings.
Perform monitor
Perform monitor
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Check for bent or broken pins in the video cable connector.
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned Off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Run the
Use the Power Management feature to turn Off the monitor at all times when not in use (for more information, see Power Management Modes).
Alternatively, use a dynamically changing screensaver.