
Dell™ Soundbar Problems
| Common Symptoms | What You Experience | Possible Solutions | 
| No Sound | No power to Soundbar - the power | Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator | 
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 | indicator is Off | (Blue LED) on the front of the Soundbar is illuminated. | 
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 | Confirm that the power cable from the Soundbar is plugged into the adapter. | 
| No Sound | Soundbar has power - power indicator | Plug the audio  | 
| 
 | is On | Set all Windows volume controls to their maximum. | 
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 | Play some audio content on the computer (i.e. audio CD, or MP3). | 
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 | Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. | 
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 | Clean and reseat the audio  | 
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 | Test the Soundbar using another audio source (i.e. portable CD player). | 
| Distorted Sound | Computer's sound card is used as the | 
| 
 | audio source | 
Clear any obstructions between the Soundbar and the user.
Confirm that the audio 
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar 
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
| Distorted Sound | Other audio source is used | Clear any obstructions between the Soundbar and the user. | 
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 | Confirm that the audio  | 
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 | Decrease the volume of the audio source. | 
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 | Turn the Power/Volume knob on the Soundbar  | 
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 | Clean and reseat the audio  | 
| Unbalanced Sound Output | Sound from only one side of Soundbar | Clear any obstructions between the Soundbar and the user. | 
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 | Confirm that the audio  | 
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 | Set all Windows audio balance controls  | 
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 | Clean and reseat the audio  | 
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 | Troubleshoot the computer's sound card. | 
| 
 | 
 | Test the Soundbar using another audio source (i.e. portable CD player). | 
| Low Volume | Volume is too low | Clear any obstructions between the Soundbar and the user. | 
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 | Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. | 
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 | Set all Windows volume controls to their maximum. | 
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 | Increase the volume of the audio application. | 
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 | 
 | Test the Soundbar using another audio source (i.e. portable CD player). |