Dell U2211H, U2311H appendix Troubleshooting, Self-Test, Built-in Diagnostics

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Troubleshooting

Dell™ U2211H / U2311H Monitor User's Guide

Self-Test

Built-in Diagnostics

Common Problems

Product Specific Problems

Universal Serial Bus Specific Problems

Dell Soundbar Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

or

1.This box also appears during normal system operation if the video cable becomes disconnected or damaged.

2.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

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Contents Dell U2211H /U2311H Monitor Users Guide About Your Monitor Package ContentsFront View Product FeaturesIdentifying Parts and Controls Back view Back view with monitor stand Label Description Use Back ViewLeft view Right view Side ViewBottom View Preset Display Modes Monitor SpecificationsFlat Panel Specifications Resolution SpecificationsPhysical Characteristics Electrical SpecificationsPower Management Modes Environmental CharacteristicsPin Assignments Pin Pin Side of the Connected Signal Cable NumberDisplayPort Connector LCD Monitor Quality and Pixel Policy Plug and Play CapabilityUniversal Serial Bus USB Interface Cleaning Your Monitor Maintenance GuidelinesAppendix Setting Up Your Monitor Click Change Display Settings Click Advanced Settings Shortcut key Brightness/Contrast Using the Front PanelFront panel Button Shortcut Key Preset Modes Description Operating the MonitorAccessing the Menu System Using the On-Screen Display OSD MenuDynamic Contrast Auto AdjustContrast DisplayPort Color SettingsInput Source Auto SelectHue Saturation Display SettingsPage Page Page Page Page Page Click Change Display Settings Model U2211Ht / U2311Hb May 2010 Rev. A01 Dell U2211H / U2311H MonitorAttaching the Stand Setting Up the MonitorConnecting Your Monitor Page Attaching the Soundbar Optional Connecting the USB cableOrganizing Your Cables Wall Mounting Optional Removing the StandBack to Contents Self-Test TroubleshootingBuilt-in Diagnostics Support.dell.com Common ProblemsCommon Symptoms What You Experience Possible Solutions Specific Symptoms What You Experience Possible Solutions Product Specific ProblemsUniversal Serial Bus USB Specific Problems Dell Soundbar ProblemsBack to Contents
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U2311H, U2211H specifications

The Dell U2311H and U2211H are two monitors that have garnered attention for their exceptional performance and robust features, making them appealing to both professional users and casual consumers alike. With their innovative technologies and sleek designs, these monitors stand out in today's competitive market.

The Dell U2311H is a 23-inch IPS panel display that offers a resolution of 1920 x 1080 pixels, providing sharp and vivid picture quality. Its wide viewing angles of 178 degrees both vertically and horizontally ensure that images remain consistent and accurate regardless of the viewer's position. This feature is particularly advantageous for collaborative work environments where multiple people may need to view the screen simultaneously. Additionally, the U2311H boasts a 1000:1 static contrast ratio and a brightness level of 250 cd/m², contributing to its ability to render detailed images in various lighting conditions.

On the other hand, the Dell U2211H is a slightly smaller option at 21.5 inches but shares many of the same technological advantages. It also features an IPS panel with a 1920 x 1080 resolution, ensuring excellent color reproduction and viewing angles. Both monitors are equipped with Dell's Eco-Comfort technology, which not only reduces power consumption but also provides a more comfortable viewing experience by minimizing harmful blue light emissions.

One notable feature of both models is their ergonomic design. They come with adjustable stands that allow users to heighten, tilt, swivel, and pivot the display according to their comfort preference. This level of customization reduces strain during prolonged use and promotes better posture. Additionally, the monitors' bezels are slim, maximizing the display area while maintaining a stylish aesthetic.

The connectivity options on both monitors are comprehensive, offering VGA, DVI, and DisplayPort inputs. This versatility makes it easy to connect to several devices, including laptops, desktops, and other peripherals. Furthermore, both monitors feature USB 2.0 hubs, allowing users to plug in their devices conveniently.

In summary, the Dell U2311H and U2211H are excellent displays that combine superior image quality, ergonomic features, and versatile connectivity options. Their IPS technology ensures impressive color accuracy and wide viewing angles, making them suitable for a variety of professional and personal applications. Whether one is engaged in graphic design, office work, or multimedia consumption, these monitors deliver performance and comfort that are hard to beat.
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