Dell U2211H, U2311H appendix Product Specific Problems, Universal Serial Bus USB Specific Problems

Page 37

Missing Color

Picture missing color

Perform monitor self-test feature check.

 

 

Ensure that the video cable connecting the monitor to the computer is connected

 

 

 

properly and is secure.

 

 

Check for bent or broken pins in the video cable connector.

 

 

 

 

Wrong Color

Picture color not good

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video

 

 

 

depending on the application.

 

 

Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color

 

 

 

Settings OSD if the Color Management is turned off.

 

 

Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.

 

 

Run the built-in diagnostics.

 

 

 

 

Image retention from a static

Faint shadow from the static

Use the Power Management feature to turn off the monitor at all times when not in use

image left on the monitor for a

image displayed appears on

 

(for more information, see Power Management Modes).

long period of time

the screen

Alternatively, use a dynamically changing screensaver.

 

 

 

 

 

 

 

 

Product Specific Problems

Specific Symptoms

What You Experience

 

Possible Solutions

Screen image is too small

Image is centered on screen,

Check the Scaling Ratio setting in Image Setting OSD

 

but does not fill entire viewing

Reset the monitor to Factory Settings.

 

area

 

 

 

 

 

 

Cannot adjust the monitor with

OSD does not appear on the

Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.

the buttons on the front panel

screen

 

 

 

 

 

 

No Input Signal when user

No picture, the LED light is

Check the signal source. Ensure the Computer is not in the power saving mode by

controls are pressed

green. When you press "+", "-"

 

moving the mouse or pressing any key on the keyboard.

 

or "Menu" key, the message

Check to make sure Video Source to S-Video, Composite or Component is powered and

 

"No S-Video input signal", or

 

playing video media.

 

"No Composite input signal", or

Check whether the signal cable is plugged in properly. Re-plug the signal cable if

 

"No Component input signal"

 

necessary.

 

appears

Reset the computer or video player.

 

 

 

 

The picture does not fill the

The picture cannot fill the

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full

entire screen.

height or width of the screen

 

screen.

 

 

Run the built-in diagnostics.

 

 

 

 

NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms

What You Experience

 

Possible Solutions

USB interface is not working

USB peripherals are not

Check that your monitor is turned ON.

 

working

Reconnect the upstream cable to your computer.

 

 

Reconnect the USB peripherals (downstream connector).

 

 

Switch off and then turn on the monitor again.

 

 

Reboot the computer.

 

 

Some USB devices like external portable HDD require higher electric current; connect the

 

 

 

device directly to the computer system.

 

 

 

 

High Speed USB 2.0 interface is

High Speed USB 2.0

Check that your computer is USB 2.0-capable.

slow.

peripherals working slowly or

Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port

 

not working at all

 

is used.

 

 

Reconnect the upstream cable to your computer.

 

 

Reconnect the USB peripherals (downstream connector).

 

 

Reboot the computer.

 

 

 

 

 

 

 

 

Dell™ Soundbar Problems

Common Symptoms

What You Experience

 

Possible Solutions

No Sound

No power to Soundbar - the

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if

 

power indicator is off

 

the power indicator (Blue LED) on the front of the Soundbar is illuminated.

 

 

Confirm that the power cable from the Soundbar is plugged into the adapter.

 

 

 

 

No Sound

Soundbar has power - power

Plug the audio line-in cable into the computer's audio out jack.

 

indicator is on

Set all Windows volume controls to their maximum

 

 

Play some audio content on the computer (i.e. audio CD, or MP3).

 

 

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

 

 

Clean and reseat the audio line-in plug.

 

 

Test the Soundbar using another audio source (i.e. portable CD player).

 

 

 

 

Distorted Sound

Computer's sound card is used

Clear any obstructions between the Soundbar and the user.

 

as the audio source

Confirm that the audio line-in plug is completely inserted into the jack of the sound card.

 

 

Set all Windows volume controls to their midpoints.

 

 

Decrease the volume of the audio application.

 

 

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume

 

 

 

setting.

 

 

Clean and reseat the audio line-in plug.

 

 

Troubleshoot the computer's sound card.

 

 

Test the Soundbar using another audio source (i.e. portable CD player).

 

 

 

 

Image 37
Contents Dell U2211H /U2311H Monitor Users Guide About Your Monitor Package ContentsIdentifying Parts and Controls Product FeaturesFront View Back view Back view with monitor stand Label Description Use Back ViewBottom View Side ViewLeft view Right view Flat Panel Specifications Monitor SpecificationsResolution Specifications Preset Display ModesPhysical Characteristics Electrical SpecificationsPower Management Modes Environmental CharacteristicsPin Assignments Pin Pin Side of the Connected Signal Cable NumberDisplayPort Connector Universal Serial Bus USB Interface Plug and Play CapabilityLCD Monitor Quality and Pixel Policy Cleaning Your Monitor Maintenance GuidelinesAppendix Setting Up Your Monitor Click Change Display Settings Click Advanced Settings Front panel Button Shortcut Key Preset Modes Description Using the Front PanelOperating the Monitor Shortcut key Brightness/ContrastAccessing the Menu System Using the On-Screen Display OSD MenuContrast Auto AdjustDynamic Contrast Input Source Color SettingsAuto Select DisplayPortHue Saturation Display SettingsPage Page Page Page Page Page Click Change Display Settings Model U2211Ht / U2311Hb May 2010 Rev. A01 Dell U2211H / U2311H MonitorConnecting Your Monitor Setting Up the MonitorAttaching the Stand Page Organizing Your Cables Connecting the USB cableAttaching the Soundbar Optional Wall Mounting Optional Removing the StandBack to Contents Built-in Diagnostics TroubleshootingSelf-Test Common Symptoms What You Experience Possible Solutions Common ProblemsSupport.dell.com Universal Serial Bus USB Specific Problems Product Specific ProblemsDell Soundbar Problems Specific Symptoms What You Experience Possible SolutionsBack to Contents
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U2311H, U2211H specifications

The Dell U2311H and U2211H are two monitors that have garnered attention for their exceptional performance and robust features, making them appealing to both professional users and casual consumers alike. With their innovative technologies and sleek designs, these monitors stand out in today's competitive market.

The Dell U2311H is a 23-inch IPS panel display that offers a resolution of 1920 x 1080 pixels, providing sharp and vivid picture quality. Its wide viewing angles of 178 degrees both vertically and horizontally ensure that images remain consistent and accurate regardless of the viewer's position. This feature is particularly advantageous for collaborative work environments where multiple people may need to view the screen simultaneously. Additionally, the U2311H boasts a 1000:1 static contrast ratio and a brightness level of 250 cd/m², contributing to its ability to render detailed images in various lighting conditions.

On the other hand, the Dell U2211H is a slightly smaller option at 21.5 inches but shares many of the same technological advantages. It also features an IPS panel with a 1920 x 1080 resolution, ensuring excellent color reproduction and viewing angles. Both monitors are equipped with Dell's Eco-Comfort technology, which not only reduces power consumption but also provides a more comfortable viewing experience by minimizing harmful blue light emissions.

One notable feature of both models is their ergonomic design. They come with adjustable stands that allow users to heighten, tilt, swivel, and pivot the display according to their comfort preference. This level of customization reduces strain during prolonged use and promotes better posture. Additionally, the monitors' bezels are slim, maximizing the display area while maintaining a stylish aesthetic.

The connectivity options on both monitors are comprehensive, offering VGA, DVI, and DisplayPort inputs. This versatility makes it easy to connect to several devices, including laptops, desktops, and other peripherals. Furthermore, both monitors feature USB 2.0 hubs, allowing users to plug in their devices conveniently.

In summary, the Dell U2311H and U2211H are excellent displays that combine superior image quality, ergonomic features, and versatile connectivity options. Their IPS technology ensures impressive color accuracy and wide viewing angles, making them suitable for a variety of professional and personal applications. Whether one is engaged in graphic design, office work, or multimedia consumption, these monitors deliver performance and comfort that are hard to beat.