Dell U2413 manual Product Specific Problems, Universal Serial Bus USB Specific Problems

Page 65

Wrong Color

Image retention from a static image left on the monitor for a long period of time

Picture color not good

Faint shadow from the static image displayed appears on the screen

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application.

Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned Off.

Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Run the built-in diagnostics.

Use the Power Management feature to turn Off the monitor at all times when not in use (for more information, see Power Management Modes).

Alternatively, use a dynamically changing screensaver.

Product Specific Problems

Specific Symptoms

What You Experience

Screen image is too small

Image is centered on screen, but does

 

not fill entire viewing area

Cannot adjust the monitor with the

OSD does not appear on the screen

buttons on the front panel

 

No Input Signal when user controls are No picture, the LED light is white.

pressed

 

The picture does not fill the entire

The picture cannot fill the height or

screen.

width of the screen

No image when using DP connection to Black screen the PC

Possible Solutions

Check the Scaling Ratio setting in the Image Setting OSD.

Reset the monitor to Factory Settings.

Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor.

Check whether the OSD menu is locked. If yes, press and hold the button above the Power button for 10 seconds to unlock (for more information, see Menu Lock).

Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.

Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. Reset the computer or video player.

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. Run the built-in diagnostics.

Verify which DP standard (DP 1.1a or DP 1.2) is your Graphics Card certified to. Download and install the latest Graphics Card driver.

Some DP 1.1a Graphics Card cannot support DP 1.2 monitors. Change the monitor DP setting to match your Graphics Card by following instruction found in section "Connecting the Monitor For DP MST Function".

Universal Serial Bus (USB) Specific Problems

Specific Symptoms

What You Experience

Possible Solutions

USB interface is not working

USB peripherals are not working

Check that your monitor is turned On.

 

 

Reconnect the upstream cable to your computer.

 

 

Reconnect the USB peripherals (downstream connector).

 

 

Switch Off and then turn On the monitor again.

 

 

Reboot the computer.

 

 

Some USB devices like external portable HDD require higher electric current; connect the device directly to the

 

 

computer system.

High Speed USB 3.0 interface is slow. High Speed USB 3.0 peripherals working slowly or not working at all

Check that your computer is USB 3.0-capable.

Some computers have both USB 3.0, USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used.

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector). Reboot the computer.

Dell™ Soundbar Problems

Common Symptoms

What You Experience

Possible Solutions

No Sound

No power to Soundbar - the power

Turn the Power/Volume knob on the soundbar clockwise to the middle position; check if the power indicator

 

indicator is off

(Blue LED) on the front of the soundbar is illuminated.

 

 

Confirm that the power cable from the soundbar is plugged into the adapter.

No Sound

Soundbar has power - power indicator

Plug the audio line-in cable into the computer's audio out jack.

 

is on

Set all Windows volume controls to their maximum.

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Contents Dell U2413/U2713H Monitor Dell U2413/U2713H Monitor Users Guide About Your Monitor Package ContentsPage Product Features Front panel controls Label Description Identifying Parts and ControlsFront View Label Back View with monitor stand Description Use Back ViewLabel Description Use Side ViewBottom view without monitor stand Bottom ViewResolution Specifications Monitor SpecificationsFlat Panel Specifications Supported Video Modes Preset Display ModesPhysical Characteristics Electrical SpecificationsModel Connector type Signal cable type U2413 U2713H Dimensions with standEnvironmental Characteristics Power Management Modes Pin Assignments Pin Pin Side of the Connected Signal Cable NumberDisplayPort Connector DP in and DP out Mini DisplayPort Connector Plug and Play Capability Pin Number Pin Side of the Connected Signal CableTransfer Speed Data Rate Pin Number 9-pin Side of the ConnectorUniversal Serial Bus USB Interface Pin Number Pin Side of the Connector Card Reader SpecificationsSlot Number Flash memory cards type LCD Monitor Quality and Pixel PolicyCleaning Your Monitor Maintenance GuidelinesAttaching the Stand Setting Up the MonitorConnecting Your Monitor Page Page Page Page Page Connecting the USB 3.0 cable Organizing Your Cables Attaching Dell Soundbar AX510/AY511 Optional Removing the Monitor Stand Wall Mounting Optional Operating the Monitor Power On the MonitorShortcut key/Preset Modes Brightness/Contrast Using the Front Panel ControlsPower save mode Use the Power key to turn the monitor On and OffPower With power light indicatorBack Using the On-Screen Display OSD MenuSubmenus Icon MenuContrast Brightness ContrastScan Sources Color SettingsDisplayPort Mini DisplayPortPage Gamma Page Saturation HueUniformity Compe nsation Smart Video Enha nce Display Settings Use the Display Settings to adjust imageSharpness Settings Reset DisplayPIP/PBP submenu when PIP/PBP Off Display InfoPIP/PBP submenu when PIP/PBP On Other Settings PIP ModeSize PositionPower Save Menu TimerLanguage Menu TransparencyPage Page Page OSD Warning Messages DVI-D/DP/Mini DP/HDMI input Page Setting the Maximum Resolution Using Dell Soundbar Tilt, Swivel Using the Tilt, Swivel, and Vertical ExtensionVertical Extension Rotating the Monitor Adjusting the Rotation Display Settings of Your System Self-Test TroubleshootingBuilt-in Diagnostics Common Symptoms What You Experience Possible Solutions Common ProblemsUniversal Serial Bus USB Specific Problems Product Specific ProblemsDell Soundbar Problems Specific Symptoms What You ExperienceProblem Troubleshooting the Card ReaderSolution CauseBack to Contents Appendix Setting Up Your Monitor Setting Up Your Monitor Click Change Display Settings Click Advanced Settings
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U2413 specifications

The Dell U2713H and U2413 monitors are part of Dell's UltraSharp series, designed specifically for professionals and enthusiasts who require exceptional color accuracy and stunning visuals. Both monitors incorporate advanced technologies that make them stand out in the competitive display market.

The Dell U2713H features a 27-inch IPS panel with a resolution of 2560 x 1440 pixels, delivering breathtaking image clarity and sharpness. With a pixel density of approximately 109 PPI, this monitor provides ample screen real estate for multitasking and detailed work. The U2413, on the other hand, is a 24-inch monitor with a resolution of 1920 x 1200 pixels, making it slightly smaller but still offering excellent visuals. Its aspect ratio of 16:10 allows for a more vertical workspace, which is appreciated by content creators and digital professionals.

Both monitors boast a wide color gamut, covering 99% of the Adobe RGB color space and 100% of the sRGB spectrum. This extensive coverage ensures that colors are vibrant and true to life, making them ideal for activities such as photo editing, graphic design, and video production. The accuracy of these monitors is further enhanced by factory calibration, which guarantees that users experience consistent and precise color reproduction straight out of the box.

Another impressive feature of the U2713H and U2413 is their advanced connectivity options. Both monitors come equipped with DisplayPort, Mini DisplayPort, HDMI, and legacy connections like VGA and DVI, allowing users to connect a variety of devices seamlessly. Additionally, they include USB 3.0 hubs, providing easy access to connect peripherals and transfer data at high speeds.

In terms of ergonomics, both monitors support height, tilt, swivel, and pivot adjustments, enabling users to find the most comfortable viewing position. The anti-glare screen coating minimizes reflections, ensuring that visual quality is maintained even in bright environments.

With their sophisticated blend of features, technologies, and high-performance characteristics, the Dell U2713H and U2413 monitors are exemplary choices for professionals who refuse to compromise on visual quality. They not only enhance productivity but also elevate the overall computing experience by providing stunning, accurate, and immersive visuals.