Datamax datamax-o'neil manual If there is an image on the used ribbon

If experiencing this problem…	Try this solution…
Labels and ribbon advance normally,	Examine the used ribbon for an image and proceed
but no image is printed:	accordingly:
	If there is an image on the used ribbon:
	Verify that the ribbon was properly loaded. The inked side
	of the ribbon must face the media. (To verify the inked side,
	press the adhesive backing of a label against the ribbon
	surface. Ink will only lift from the coated side of the ribbon.)
	Clean the printhead (see the Operator’s Manual). Then flip
	the roll of ribbon on the Supply Hub; see the Loading
	Diagrams on the printer’s cover or in the Operator’s
	Manual.
	If there is no image on the used ribbon:
	The Heat setting may be too low. Make an adjustment in
	your software program or through the printer’s menu
	system. (Note that the same functional commands from the
	host computer may override the menu settings; see the
	Operator’s Manual for details.)

The media and ribbon combination may be incorrect; see Selecting Media and Ribbon, below.

If you have questions, or if problems persist, contact Datamax-O’Neil Technical Support.

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