Datamax datamax-o'neil manual Troubleshooting, If experiencing this problem… Try this solution…

Page 9

F)Press the TEST Button then use the UP / DOWN Buttons to select the PRINT QUALITY LABEL or the TEST LABEL. Set a quantity of labels to print and then press the ENTER Key. After printing stops, carefully examine the labels for evidence of ribbon wrinkling (i.e., irregular diagonal voids that extend through printed areas). Proceed according to your examinations:

If no evidence of wrinkling is present on the labels, press the CANCEL Key to stop printing and complete the procedure; or,

If evidence of wrinkling is present, enter the Test Menu again and reselect the PRINT QUALITY LABEL or the TEST LABEL. Set a quantity of labels to print and press the ENTER Key. Slightly loosen the Ribbon Shield Screws then slightly readjust the Ribbon Shield to eliminate the latent wrinkling. When finished, press the CANCEL Key to stop printing and complete the procedure.

The printer should now be ready for use in thermal transfer mode; however, if you are still experiencing problems with the installation or application of this option, refer to the troubleshooting guide below.

Troubleshooting

The following table covers common installation and use problems.

If experiencing this problem…

Try this solution…

 

 

‘RIBBON FAULT’ is indicated on the

Ensure that ribbon is correctly installed and that the

printer’s display panel:

printhead is latched; see the Loading Diagrams on the

 

printer’s cover or in the Operator’s Manual.

 

Check the ribbon hubs for obstructions that may be

 

inhibiting movement.

 

Ensure that the ribbon core fits snugly on the Supply Hub.

 

Ensure that the media is not slipping under the ribbon

 

(usually caused by an incorrect ribbon and media

 

combination); see Selecting Media and Ribbon, below.

 

 

Used ribbon is not being wound by

Ensure that the leader has been correctly wound and

the Take-Up Hub:

secured to the Take-Up Hub.

 

 

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Contents Thermal Transfer Option Page Overview Contents of the Thermal Transfer OptionTools Required Preparing the PrinterPreparing the Printer … Installing the Option8 printers only Configuring the PrinterAligning the Ribbon Path Feed Ribbon Shield Screws Lllllll llll lll llllllllll lllll If experiencing this problem… Try this solution… TroubleshootingIf there is an image on the used ribbon Second Selecting Media and Ribbon