Troubleshooting
If the media converter fails, isolate and correct the fault by determining the answers to the following questions and then taking the indicated action:
1.Is the PWR (power) LED illuminated?
NO
•Is the power adapter the proper type of voltage and cycle frequency for the AC outlet?
•Is the power adapter properly installed in the media converter and in the outlet?
•Contact Tech Support:
YES
•Proceed to step 2.
2.Is the RXC (copper link) LED illuminated?
NO
•Check the
•Contact Tech Support:
YES
•Proceed to step 3.
3.Is the LKF (fiber link) LED illuminated?
NO
•Check the fiber cables for proper connection.
•Verify that the TX and RX cables on the media converter are connected to the RX and TX ports, respectively, on the other device.
•If the media converter is connected to another
fiber, verify the fiber Auto Negotiate is disabled
•Contact Tech Support:
YES
•Proceed to step 4.
4.Is the RXC (copper receive) LED flashing?
NO
•If there is activity on the
•Restart the workstation to restart the initialization process.
•Contact Tech Support:
YES
•
Contact Us
Technical support
Address
BSS Audio
8760 S. Sandy Parkway
Sandy, Utah 84070 |
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office: | |
tech support: |
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