AOC E936SWA manual Troubleshoot

Page 48

Troubleshoot

Problem & Question

Possible Solutions

 

 

 

Make sure the power button is ON and the Power Cord is properly connected

Power LED Is Not ON

to a grounded power outlet and to the monitor.

 

 

 

Is the power cord connected properly?

 

Check the power cord connection and power supply.

 

Is the cable connected correctly?

 

(Connected using the D-sub cable)

 

Check the DB-15 cable connection.

 

(Connected using the DVI cable)

 

Check the DVI cable connection.

 

* DVI input is not available on every model.

No images on the screen

If the power is on, reboot the computer to see the initial screen (the login

screen), which can be seen.

 

 

If the initial screen (the login screen) appears, boot the computer in the

 

applicable mode (the safe mode for Windows ME/XP/2000) and then change

 

the frequency of the video card.

 

(Refer to the Setting the Optimal Resolution)

 

If the initial screen (the login screen) does not appear, contact the Service

 

Center or your dealer.

 

Can you see "Input Not Supported" on the screen?

 

You can see this message when the signal from the video card exceeds the

 

maximum resolution and frequency that the monitor can handle properly.

 

Adjust the maximum resolution and frequency that the monitor can handle

 

properly.

 

Make sure the AOC Monitor Drivers are installed.

 

 

Picture Is Fuzzy & Has

Adjust the Contrast and Brightness Controls.

Ghosting Shadowing Problem

Press to auto adjust.

 

Make sure you are not using an extension cable or switch box. We

 

recommend plugging the monitor directly to the video card output connector

 

on the back .

 

 

 

Move electrical devices that may cause electrical interference as far away

Picture Bounces, Flickers Or

from the monitor as possible.

Wave Pattern Appears In The

Use the maximum refresh rate your monitor is capable of at the resolution

Picture

your are using.

 

 

 

48

Image 48
Contents Page Page Page Safety National ConventionsPower Installation Page Cleaning Other Setup Contents in BoxSetup Stand & Base Adjusting Viewing Angle Connecting the Monitor Wall Mounting Adjusting Setting Optimal ResolutionWindows Vista For Windows VistaClick Display Settings Windows XP For Windows XPClick Settings Click Settings Click Control PanelWindows ME/2000 For Windows ME/2000Power VolumeAuto / DownHotkeys Menu / EnterOSD Setting Basic and simple instruction on the control keysEco mode DCR Color Boost Page Luminance Page Image Setup Page Color Temperature Page Picture Boost Page Extra Setting OSD Exit LED Indicator Status LED ColorDriver Monitor DriverWindows Windows MEWindows XP Page Page Windows Vista Page Ckick on the Change display settings button Click the Advanced Settings button Page Page Menu Troubleshoot Monitor Is Stuck In Active Off-ModeMissing one of the primary Colors RED, GREEN, orSpecification General SpecificationPreset Display Modes FREQUENCYkHZ FREQUENCYHzPin Assignments Plug & Play DDC2B Feature Plug and PlayRegulation FCC NoticeWeee Declaration EPA Energy StarEpeat Declaration Service Warranty Statement for EuropePage
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