Appendix
5.2 Troubleshootings
Problem: It is not possible to establish a connection with the N8000 via
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| Host not |
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| reachable |
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| (Timeout) |
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| no | N8000 |
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| activated? |
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| yes |
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Switch on |
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N8000 |
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| no | IP address in | unknown |
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| IRIS correct? | ||
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N8000 | no |
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| yes | Find out IP |
online? |
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| address |
yes |
| Correct IP |
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| address |
| PING to IP address | yes |
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| successful? | |
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| yes | N8000 | no | no |
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| online? |
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| Check Network- |
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| configuration of PC |
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Problem solved
N8000
yes online?
no
More than one
N8000 connected? no
yes
Ruling Out Duplicate
IP addresses
N8000 no
yes online?
Check Physical
Connectivity Problems
yes N8000 online?
no
Using Hub/
Switch? no
yes
Connect directly
yes N8000 no online?
Call EV support
32NetMax N8000 System Controller
Owner’s manual
