AOC E1649FWU user manual Troubleshooting, Problem & Question Possible Solutions

Page 22

Troubleshooting

This section provides tips for correcting problems, should any occur. It also describes how to contact AOC should you encounter problems that you cannot resolve.

Before you call AOC service center, please read the troubleshooting advice in this manual and in your computer User's Manual. You may also want to consult with your system administrator or company technical support staff.

Problem & Question

 

 

Possible Solutions

 

 

 

 

 

 

 

 

 

Check the connectors. Make sure the USB cable is firmly

 

 

 

 

connected to the monitor

 

The monitor does not turn

 

 

Disconnect and reconnect the USB cable again.

 

on

 

 

Check the condition of the USB cable. If the cable is frayed or

 

 

 

 

damaged, replace the cable. If the connectors are soiled, wipe

 

 

 

 

them with a clean cloth.

 

 

 

 

 

 

The screen is blank,

 

 

Make sure the USB cable is properly connected the computer.

 

 

 

Make sure the computer is on and working. The computer may

 

although the computer

 

 

 

 

 

be in sleep or power-saving mode, or displaying a blank screen

 

power is on

 

 

 

 

 

saver. Move the mouse to “wake up” the computer.

 

 

 

 

 

 

 

 

 

 

The picture “bounces” or

 

 

Move electrical devices that may cause electrical interference

 

moves in a wave-like

 

 

 

 

 

away from the monitor.

 

pattern

 

 

 

 

 

 

 

 

 

 

 

 

Cannot play DVDs using

 

 

 

 

the Third-Party DVD player

 

 

Use the Media Player included in your operating system.

 

program

 

 

 

 

 

 

 

 

 

22

Image 22
Contents Page Page Safety National ConventionsInstallation Cleaning Other Setup Contents in BoxSetup Stand Adjusting Viewing Angle Connecting the Monitor Connecting the LCD monitor to your computerInstallation of USB Graphic software on your computer For Microsoft WindowsClick I Accept For Microsoft Windows Vista Click I Accept For Microsoft Windows XP Setting the USB Monitor Menu Sub-Menu DescriptionTo Control the Display Disconnecting the LCD MonitorCleaning the LCD Monitor For Microsoft Windows XP and Microsoft Windows VistaPrecautions Supported Media PlayerPC Requirements WindowsWindows Vista Graphics Card Support Windows XP Troubleshooting Problem & Question Possible SolutionsSpecification General SpecificationRegulation FCC NoticeWeee Declaration EPA Energy StarService Warranty Statement for EuropePage