Troubleshooting Guide
4. Check that the devices exist on the network:
Start the Corinex Setup Tool, in the main program window click Get Statistics and see if all devices on your network are found. If all devices are listed, skip this section. If a device is missing:
•Make sure all computers have only one active network slot.
•Make sure the Corinex CableLAN Adapters are plugged straight into the cable network through the coax jumper cable.
•Unplug all Corinex CableLAN Adapters and plug them back in again, one by one. Run the Setup Tool again.
•The devices may be programmed with different passwords. Setup all devices with a new password as described in the chapter 3.1.
5.Check that the Corinex CableLAN Adapters are detected by TCP/IP:
From the command prompt, run ping and type the computer name or IP address of
the computer you are working on [ping your computer name]. This should return 31 4 good packets. Now try to ping another computer on the network. If a timeout occurs:
•Go into the TCP/IP properties and check that the buttons for automatically obtaining IP addresses and gateway are checked. If not, make sure that both computers are on the same subnet.
•Check the IP configuration on all computers to verify that all computers have valid IP addresses on the same subnet.
•The IP tables may be corrupted, reboot all computers and try again. If these tests work, you have basic connectivity and can use all network services. If this does not work, you may have a faulty device. Please contact your reseller or local distributor.