Netopia 3347NWG-VGx Contact Information, Need Help Installing Your DSL Service and gateway?

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Section 10:

Contact Information

Need Help Installing Your DSL Service and gateway?

For support during the installation process, please call us at:

888-847-5316

(Select option “1”)

Additional Questions?

If you have installed the gateway and have accessed the Internet successfully, please use the following contact information when you require additional support or have questions.

888-849-0640

or

dslhelp@mcleodusa.com

Gateway or Configuration Questions?

If you have questions about special configurations for the DSL gateway, please contact Netopia Technical Support.

In addition to the User’s Guide and application notes included on the CD-ROM, Netopia provides an extensive collection of support documentation and application notes at www.netopia.com/support. You can also contact Netopia at:

800-576-9506

or

ask_netopia@netopia.com

28	McLeodUSA DSL Help Desk: 888-849-0640 dslhelp@mcleodusa.com

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Contents Quick Start Installation Guide Welcome to McLeodUSA Page Quick Start Installation Guide Contents of Your DSL Installation Kit SectionSystem Requirements Additional requirements for Local Area Network LAN SystemsPage Installation of Inside Wiring If Self-installing Installation of the inside wiringInstallation of Microfilters and Voice/DSL Line Splitter Installing the MicrofiltersInstalling the Voice/DSL Line Splitter Connecting the DSL Gateway Ethernet LAN connection method wired LANWireless LAN Connection Method Wireless LAN Connection Example Did I connect everything correctly? Stop Additional resources for users with advanced needsMcLeodUSA DSL Help Desk 888-849-0640 dslhelp@mcleodusa.com Page Configuring Microsoft Windows Configuration Steps for Windows 95/98/MEConfiguration Steps for Windows XP Click OK to accept changes Dhcp Configuration for Windows Check to see that your NIC card is displayed Dhcp Configuration for Windows NT Click on the DNS tab Under Host Name, type in the computer name McLeodUSA Customer Website Troubleshooting Tips Can’t connect to the Internet. What should I do?My wireless connection doesn’t work. What should I do? LLC/SNAP Frequently Asked Questions FAQs QuestionQuestionanswer Need Help Installing Your DSL Service and gateway? Gateway or Configuration Questions?Contact Information Additional Questions?