Network Appliance Reseller Partner Program manual Solution

NETWORK APPLIANCE PROGRESS AND MILESTONES

1993

Industry First NAS Appliance

1995

Initial Public Offering

1996

Industry First

Multiprotocol

Storage Appliance

1997

Industry First Network Storage Appliance Certified for Oracle

1998

Industry First Content Delivery Appliance

1999

Added to NASDAQ- 100 and S&P 500

2000

Co-Founded DAFS Collaborative

2001

First Block-Based

Network Storage

Products

2002

Industry First Nearline Storage Appliance

2002

Industry First

Unified SAN and

NAS Appliance

Superior Products Are Just the Beginning

Along with technically superior storage products, Network Appliance backs its solutions with services, R&D, testing, and partner alliances to support your efforts. Network Appliance also provides a range of best practices, architecture, design, implementation, and integration services to help you rapidly implement solutions for your customers under the full range of commercial best practices.

In addition, Network Appliance works with a wide range of hardware, software, and IT industry leaders to provide com- prehensive solutions that enable you to support a customer’s most aggressive e-business initiatives with complete, highly available, and totally efficient business infrastructures. You gain a real competitive advantage while your cus- tomers get turnkey solutions that solve their most critical business problems.

A Complete Customer

Service Offering

NetApp Professional Services works with you and your customers to provide a storage solution that meets their unique requirements—assessing the customer’s specific operational and technical needs, designing the storage network architec- ture, and deploying and managing

the solution.

To ensure that your customer’s employ- ees always work at maximum efficiency, NetApp Educational Services provides comprehensive training and certification programs. Available anytime and any- where, our comprehensive NOW™ (NetApp on the Web) site features an array of self-service tools that give your customers the knowledge and information they need to manage their storage solution. NOW provides online technical assistance, a large knowledge base

of NetApp storage solutions, real-time engineering support, details on the customer’s installed base, and more.

Our Business Is Making Your Business a Success

The Network Appliance VIP (Very Important Partner) Program is focused on keeping NetApp resellers successful and on the competitive edge with industry- leading products and solutions, excellent discount levels, and comprehensive sales, marketing, demo, training, and certification programs focused on winning and retaining customers.