Network Appliance Reseller Partner Program manual

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NetApp Value-Added Resellers (VARs) have a different business model and different needs, in which Network Appliance delivers direct service and support. Network Appliance provides prompt coverage for parts and people, SCP-certified support centers, the award-winning NOWWeb site, and worldwide partner support engineering resources that NetApp VARs can leverage. The award-winning NOW site also includes a partner portal and a Reseller Corner containing sales tools, resource information, marketing programs, and the latest corporate updates to enhance the selling efforts of our VARs.
Uncover a New World of Simplicity
Where others manage complexity, Network Appliance eliminates it. For more than a decade, our solutions have set the standard for simplicity and ease of operation, with the lowest TCO and highest ROI in the storage industry. Through our leadership and innovation, we are now defining the enterprise storage solutions of the future and con- tinue to drive the evolution of storage. For more information on becoming a Network Appliance reseller, visit us at www.netapp.com. Let us show you what the evolution of storage means for your business.
NetApp Registered Service Providers (RSPs) are Network Appliance authorized service agents and the first line of service support for the RSP’s customers. Network Appliance provides technical training, certification, a connection to the Network Appliance Global Support Center, and access to special support contracts geared toward each RSP’s special needs as providers of first-line service on Network Appliance products.
“Only Network Appliance offers a full line of information storage and access solutions for online, nearline, and distributed data requirements. And only Network Appliance offers unified SAN and NAS solutions to fit into customers’ existing or preferred configurations. This unified approach to storage sets NetApp apart in the industry and enables us to deliver what customers
demand for their enterprise applications.” DAN WARMENHOVEN
CEO, Network Appliance

Our VIP Program provides multiple levels of partnership—one of which is certain to fit your business model. Starting from a basic sales volume commitment, each level up earns you greater rewards, bene- fits, and support as you achieve higher levels of revenue. Working with you, your Network Appliance representative can help determine the level of commitment that’s right for your business.

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Contents Storage Is Today’s Growth Market Follow the Leader Data Storage Network ApplianceData-Center Operations Data storageNetwork Appliance The Industry’s Highest ROI and Lowest TCO Right Solutions for Today’s Market High Availability NetApp solutions haveBusiness Continuance Global Storage ManagementSolution Page Network Appliance, Inc