Paper Jam Error Codes | Toshiba Dp120F, DP125F manual

Paper Jam Error Codes

Paper jam error codes indicate where (within the machine) a recording paper jam has occurred using a 2-digit number.

	Error	Cause	How to Correct
	Code	Cause	How to Correct
	Code

	10	A paper jam has occurred within	Open the right-side access door
		the paper feed section of the Re-	and clear any paper. Then, draw out
		cording Paper Tray (when an Op-	the Recording Paper Tray (upper)
		tional Recording Paper Tray is in-	and remove any jammed recording
		stalled: upper-tray).	paper.

	20	A paper jam has occurred within	Open the right-side access door
		the paper feed section of the mid-	and clear any paper. Then, draw out
		dle recording paper tray.	the Recording Paper Tray (middle)
			and remove any jammed recording
			paper.

	30	A paper jam has occurred within	Open the right-side access door
		the paper feed section of the lower	and clear any paper. Then, draw out
		recording paper tray.	the Recording Paper Tray (lower)
			and remove any jammed recording
			paper.

	50	A paper jam has occurred within	Open the Top Cover, remove the
		the paper feed section of the By-	Developer Assembly, and remove
		pass Tray.	the jammed recording paper.

	80	A paper jam has occurred within	Open the Top Cover, remove the
		the Drum/Developer section of the	Developer Assembly, and remove
		paper transport path.	the jammed recording paper.

	90	A paper jam has occurred within	Open the Top Cover, remove the
		the paper exit section of the paper	Developer Assembly, and remove
		transport path.	the jammed recording paper.

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Toshiba Dp120F, DP125F manual Paper Jam Error Codes

Contents

Plain Paper Facsimile OPERATOR’S Manual EPA Energy Star Toshiba America Business SOLUTIONS, INC Canada Toshiba of Canada Limited Replace the ozone filter Ozone Safety InformationLaser Safety Information Contents 123 173 Error Messages 226163 181 Toshiba Viewer Features When a Power Failure Occurs Care and MaintenanceAbout Power for the Unit Do not Place the Unit in the Following Environments Introduction Facsimile Unit Descriptions Front View Rear View Handset When Optional Recording Paper Trays are InstalledUpper Recording Paper Tray Middle Recording Paper Tray Operation Panel Dial Keypad Mode Key and FINE, U-FINE, Halftone LampsJOB Cancel Key Multi Key Function Keys Setup Unpacking Unpack the Carton Make sure All Items are Enclosed Select a Desirable Location Facsimile Machine Installation Connecting Your Toshiba Facsimile Charger Cleaner Mylar Scraper Installation Recording Paper Exit Tray InstallationDocument Exit Tray Installation Document Exit Tray About Recording Paper Initial Printing Supplies InstallationRecording Paper Installation Install the Recording Paper Close the Paper Tray Recording Paper Size Adjustment Bypass Tray Installation Pull up the Bypass Tray Paper Support To the Developer Assembly Developer Assembly and Drum Unit InstallationInstall the Developer Assembly with Drum Unit Press Down on the Drum Unit Close the Top Cover Fuser Cleaner Installation Printing Supplies Replacement Toner Cartridge Replacement New Toner Cartridge Replacing the Fuser Cleaner Press Down on the Drum Unit Storage Notes Drum Unit ReplacementRemove Developer Assembly With Drum Unit Replacing the Ozone Filter Close the Top Cover Transmitting Quick StartTerminal ID Receiving Keys Used in Menu Operation User Interface OperationMenu Operation Special Character Table Character EntryKeys Used in Character Entry Deleting Characters Configuration Menu Initial SetupInitial Setting Summary Select the Desired Initial Setting To display the Setup menu, press Language Selection Date and Time Setting Name Terminal ID Setting Select Another Setup Item, or Dial Type Setting Device Configuration Configuration Summary Configuration Summary Bell Ringer Volume Adjustment Alarm Tone Volume Adjustment Display the KEY Key Touch Tone Volume AdjustmentTouch Volume Monitor Volume Adjustment Power Saver Operation Enable or Disable the Printer Power Saver function Separator Setting SeparatorDisplay Menu Select the Facsimile Select the Copy Separator Option Auto Select Department Code Department Code SettingEnable/Disable the Department Code Function Menu Enter the Department Code Password Department Code Maintenance Department Select the Function Account CodesAccount Code Print Density Setting SET Print Density Document Length Setting Document Length Line Monitor Receive Interval Setting ECM Default Setting Default Setting for Document Mode Resolution and Contrast Document Mode With Collate Function on Collate Copy SettingCollate Copy OFF Letter Head Paper Reservation Setting Redial Interval Setting Redial Interval and CounterRedial Counter Auto Receive Mode Line-2 Operation Important Note Basic Functions Automatic Telephone DialingAbbreviated Dialer Registration Retain CancelModify TEL NUMBER=MAX.128 Line Monitor Default=off Select Communication Options Advanced SetupTransmission Report Default=off Quality TX Default=off SEP Select Communication OptionsSUB PWD To enter a SUB type Sub Ad- dress, press 10a Assign 10b Use a Preassigned One Touch Key Assign the Abbreviated Dial Number to a One Touch Key9h Select the Telephone Line When a Preset One Touch is Active One Touch Dialer Registration Change One Touch Information Enter the Location ID Name Enter the Alternate Number Optional 9600BPS SUB SEP PWD 9g Sub-Address Communication 9g-5Select a PWD Group Number Registration Numbers Menu To cancel the existing Group, press To Cancel Example Complete Group Station Entries Assign a One Touch Key To skip assigning this group to a One Touch key, press Transmit Configuration Document Specifications Document Loading Fine Scan Resolution SettingStandard Fine Halftone Normal Contrast SettingDisplay the SET Select the Contrast Contrast Menu Darker Select the Transmis- sion Mode Default Setting for Memory TransmissionDisplay the Default Setting Menu Send After Scan Default Setting Default Setting for Security Transmission Select the Desired Option Recording Paper Size CopyingPaper Size for Copying With Collate Function on With Collate Function OFF 2nd Row Copying Procedure1st Row 3rd Row 86% reduction is selected One Touch Key Dialing Dialing MethodsOne Touch Key Dialing Abbreviated Dialing Alphabet Dialing Keypad Dialing Enter the Facsimile Number File Number and Residual Memory TransmittingMemory Transmission File Numbers Memory Transmission Procedure Direct Transmission as Default Setting Direct Transmission Send the Document Complete the Transmission Temporary Direct Transmission On-hook Transmission Monitor Speaker Dialing Off-hook Transmission Optional Handset Dialing 108 Telephone Key Load the DocumentDial on the External Press The Start Pick Up the Handset Press the Monitor Key RedialingAutomatic Redialing Manual Redialing Direct Transmission Press the Redial Key Manual Redialing Jobs in Memory Selecting the Receiving Mode Receiving Recording Paper Size Reception Reduction Setting Reception Discard Setting Display the Discard Menu Print Menu Reverse Order Printing SettingReverse Order Reception Multicopy Setting Telephone Handset Operation Optional On-hook Dialing Or Pick Up Tone OutputPress the Monitor Press The Redial Handset Key Job Communication StatusCurrent Job Status Display & Print Transmission Report Communication Journal Cancelling a Communication JOB Display the JOB Cancel Menu Previous Job in the List Example Advanced Functions MULTI-ADDRESS Transmission BroadcastingGroup Broadcast Transmission Multi-Key Quick Broadcast Transmission Press Delete or modify using Or , and press Relay Transmission Relay Transmission, Relay-Relay Transmission Overview Display the Mailbox Select Setup Menu Setting Up a Relay BoxHow to Setup a Relay-Relay Transmission Delete Select 2.BOX Setup by pressing Enter the End Station 10a Enter the Number Using the Dial Keypad Press the desired One Touch Key Example One Touch Key Deleting a Relay Box Enter the Password Complete Procedure Relay Transmission to a Remote Hub Dial the Remote Hub Unit Complete Procedure Enter the Box Number Polling Reservation Polling Reception Polling & Mailbox CommunicationsPolling & Mailbox Overview Bulletin Board Box Open Mailbox ITU-T CompatibleConfidential Box Reserve Simple & Security Polling ReservationLoad the Document Display Select Polling Polling Menu Digit Security Code Security Code 6b Select TEL no 6c Select Code & TEL no Complete ProcedureSelect the Security Option 6a Select Security Code FAX M-BOX ProcedurePublic Mailbox Polling Reservation Simple & Secure Polling Enter the Security Code Complete Procedure Multi Address Polling Display Select Polling Press the Multi Polling Menu Key Select the Security Code Option Interval Stop Time Continuous PollingPoll Enter the Security Code Turnaround Poll Turnaround PollingLoad the Document Display Menu Select on Select the Security Code Option 148 Setting Up a Mailbox Display the Mailbox Select Setup Select BOX Setup Menu Enter the Mailbox number max digits Then press Display the Mailbox Select BOX Setup Enter the Box Menu Deleting a Mailbox Complete Procedure Sending a Document to a Mailbox Remote Hub Mailbox 154 Reserving a Document to a Mailbox Local Hub Mailbox Enter the password to access the Bulletin Board Box Retrieving Polling a Document from a Mailbox Remote Hub Retrieving a Document from a Mailbox Remote Hub Printing a Document from a Mailbox Local Hub 160 Cancelling Documents in a Mailbox Local Hub To cancel a document from a Bulletin Board Box, press Enter the password to access Confidential Box Dept Code Standby Menu Enter Complete Department Code Department Code AccessAdvanced Transmission Functions Account Code Entry Cover Sheet Registration Image Area Display the Chain Enter the Dial Dial COMM. Menu Number Pause SignalChain Dialing Important Note TTI Transmit Terminal ID PrintDisplay the TTI Menu Transmit Menu Select the Recovery Enter the Stored TTI Setting Recovery TransmissionRecovery Select the TTI Print Option Sending Recovery Transmission 4th row Select the Cancel Option PIN Mask Select the ECM Option Disabling ECM TemporarilyDisplay the SET ECM Menu Display Select the Privileged Advanced Reception FunctionsPrivileged Reception Privileged RX Select the RTI Print Option RTI Remote Terminal ID PrintDisplay the RTI Menu Memory Reception Setting Select the Memory Reception Option Secure Reception Access Code Setting Existing Code Security Code Code Secure RX Activation Period Setting Enter a New Security Code 178 Stop Secure RX Manual ActivationDisplay the Secure Select Start or RX Menu Secure RX Print Transmission Options Delayed Communication Time DesignationDelayed Comm Load the Document Display Enter the Time Communication Report Print Priority Transmission Low Speed Transmission Address Comm Dialing with Sub-AddressLoad the Document Display the SUB Select the Option Menu Enter the SUB Address 186 Attaching or Printing a Cover Sheet Enter the Facsimile Enter the Sender’sName Number Cover Sheet Format Line Selection Enabling or Disabling Send After Scan Temporarily Enabling or Disabling Send After Scan Temporarily contined Setting the Page Count Turn on the monitor speaker by pressing Security Transmission Select the Option Enter the Facsimile Number Display Select the Desired Journal Menu Option Lists and Reports List and Report Options SettingReception Journal Settings Communication Report Manual Output Options Automatic Journal Options Direct Transmission Report Setting Memory Transmission Report Setting MEMORY-TX Report Menu Select the Option for Set the Option for Multi-Address Transmission Report SettingMULTI-ADD Report Menu Multi-polling Report Options Multi-Polling Report SettingMulti Poll Relay Originator Report Setting Select the Option for Relay Originator Relay Station Transmission Report Setting Set the Option for Relay Hub Station First Page Image Relay Destination Report Setting Menu Select the Job for Reception List SettingsReception List Local Mailbox Remote Mailbox Relay Reception Transmission/Reception Journal Communication Journal List and Report Print Format and Printing ProcedurePrinting Procedure Manual Print always available see Display the Print Select the Option Manual Print Transmission Report Transmission Report Memory Transmission Report Memory Transmission Report Reservation List Reservation List Multi-Address Transmission Report Multi Transmission Report Multi-Polling Report Multi Polling Report Relay Transmission Originator Report Relay TX Originator Terminal Report Relay Transmission Relay Station Report Relay TX Relay Station Report Relay Transmission End Terminal Report Relay TX END Terminal Report Relay Reception List Relay Reception List Mailbox/Relay Box ITU-T Compatible F-code Communication List MAILBOX/RELAY BOX Report Department Code List Department Control List Preset Dialing Number Lists All of Lists Alphabetical Sort List Phonebook in Alphabetical Order Abbreviated Dial Number List Abbreviated TEL Number List Group Number List Group Number Information One Touch Number List ONE Touch Number Information Function List Function List Menu List Menu List Power Failure List Power Failure List Error Message TroubleshootingError Messages Cause / Solution Check LINE-2 Display only when Line-2 is installed Network Error Network Disabled PCL Disabled Device Error Paper Jam Error Codes Error Codes Printed on Reports Transmission Problems Problem Cause Solution Reception Problems Open the Scanner Cover Clearing a Document JamRemove Other Documents Remove the Jammed Document Clearing a Recording Paper Jam Release Lever Pull Up on Remove the JammedGreen Paper Feed If there is any received document stored in memory Examples of print problem When the Recorded Image is not ClearDocument Scanner Cleaning Procedure Cover Plate Rollers 236 Recording Unit Cleaning Procedure Assmbly 239 Display the Test Select the Auto Completed User Test Mode Automatic Test ModeMode Menu Test Menu Auto Test Individual Test Individual Test ModeIndividual Test Summary 01-07 ADF Test ADF Test ADF TestSelect the ADF Test Result Completed KEY Test KEY Test Select the LED Test Menu Check the LCDs LED Test Select the LCD Test Menu Start the LCD Test LCD Test Speaker Test Select the SpeakerTest Option Switch Test Check the Scanner Check the Top Cover Switch Test Check the Bypass Tray If Installed Switch Test Check the Flip Panels Completed Test Print Select the Test Print Menu Print Sample Test ResultPrinting a Test Result Remote Service RDC Remote Diagnosis Configuration Service RDC Remote Diagnosis Configuration Automatic Supplies Order Setting Automatic Supplies Order Specifications Supplies Hardware Options OPERATOR’S Manual License Agreement Wordcraft International Limited 260 258259 261 Introduction Upgrading Unimessage Pro for Toshiba Viewer Computer Requirements Installation and Device ConfigurationConfiguration of the CD-ROM Installation Installing the Toshiba ViewerType D\Toshiba Viewer\Setup.exe Start the Installation Insert the CD-ROM Select Language Choose the Destination Location Start the Copy Device Setup 265 266 267 Toshiba Viewer alert dialog appears Uninstalling the Toshiba ViewerSelect Unimessage Pro Double click Add/Remove Programs Description of the Functions Description of the Main Welcome Menu Browse Folders Open the Device folder 271 3b Load a set file on your hard disk Change the Device settings3a Edit the device configuration Change the Device settings 3c Copy the device configuration Click on Setup 4b Save as a file on your hard disk Create the new settings file Save new settings4a Save within Toshiba Viewer Add/Edit Phonebook contacts on the DP120F/DP125F Open the Devices folder Change the settings2a Edit the phonebook 276 Open the Device folder Create the new phonebook file Saving the Phonebook Save new phonebook 3a Save within Toshiba Viewer 3b Save as a file on your hard disk Scanned images folder OrderCreating a Routing Rules Finding items stored in Toshiba Viewer folders Click Find iconDefine a new search Type a name for the new folder Select a folder where you want to create aFolder Creating Folder Click File Scan on Main Welcome Menu Select the Twain Scanner Set the scanner settingsFile Scan Click Scan 283 Printing from Toshiba Viewer UniPad Changing the Device Configuration onToshiba Viewer GDI Printer Click Printer Printing from Other Application Set print settings Select Print in File menu Index 226 Lists, see List and Reports Ozone Filter Replacement 253 Setting 195