Toshiba Dp120F, DP125F manual Transmission Problems, Problem Cause Solution

Transmission Problems

When transmissions are not performed normally, check the points in the table below. If the facsimile will not operate correctly after confirming these points or

Problem Cause Solution

anything not listed here occurs, call your service representative.

Problem	Cause		Solution
When you place a doc-		You have a machine er-	Clear the error.
ument in the document		ror. Check the display for
tray, nothing happens.		an error message (see
		pages 226 and 227).
		There is no power to the	Make sure the power plug is
		facsimile.	plugged into the AC outlet and
			the power switch is ON.
When you press		You returned the handset	Send the document again be-
		before you pressed

When document pag- es are fed into the unit, two pages are drawn into the slot.

Too many document pag- Set a maximum of 50 pages

es are set.(Letter size) for one transmis- sion sequence.

The Scanner Cover is not Close the Scanner Cover until

closed fully.it clicks at the two latching po- sitions.

The document extension Extend it fully to support the Tray is not fully extended. document sufficiently.

Something is wrong with Check the document to see if the document paper itself. it satisfies machine require-

ments (see page 87).

	in Direct		(when using			ing sure to press
Document Transmis-						before returning the handset.
sion Mode, the mes-		the optional handset).
sage “DIALING” or
						Check the modular cord con-
“COMMUNICATING”		The modular		cord	(the
does not appear on the		telephone	line	cable) is		nection	between	the	wall
LCD display.		not correctly connected.				socket and the facsimile.
		The Dial Type setting of				Set the correct Dial Type in
		the facsimile is wrong.				accordance with the line used
						for the	facsimile	(see	page
						44).
		There is no dial tone or				Try a voice call through the
		something	else	is	wrong	handset or the remote tele-
		with the phone line.				phone set.
		The document is not set				Align the document			guides
Documents are fed ob-		correctly in	the	Document		properly (but not too tightly).
liquely (i.e. skewed).		Tray.
		The Scanner Cover is not				Close the Scanner Cover until
		closed fully.				it clicks at the two latching po-
						sitions.

				The ADF pad is dirty.	Clean the ADF pad.
The	sending		proce-	The document was loaded	Load the document face down.
dure	was	completed,		with a wrong side down.
but nothing was re-
corded on the record-				The Scanner Cover is not	Close the Scanner Cover until
ing paper of the re-				closed fully.	it clicks at the two latching po-
ceiving party			or the		sitions.
image was elongated.
The	sending		proce-	The remote party’s unit is	Verify the remote party’s unit.
dure	was	completed		not compatible with yours.	This facsimile can communi-
correctly,		but	nothing		cate with G3 machines but not
happened.					G4 machines.
Documents cannot be				Poor telephone line condi-	Retry	sending the document
sent	overseas.			tions.	using to the “Quality Transmis-
					sion”	procedure (see page
					184).

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