Toshiba Dp120F, DP125F manual Troubleshooting, Error Messages, Cause / Solution

TROUBLESHOOTING

Error Messages

If an abnormal condition arises in the facsimile or an incorrect operation is performed, an alarm buzzer is generated for about 4 seconds and a mes- sage to indicate the nature of the error appears in the LCD window. In that case, take cor- rective action according to the following table.

Error Message

BROKEN

REGISTRATION

POWER FAILURE

SCANNER COVER OPEN

TOP COVER OPEN

ENTRY MEMORY FULL

Cause / Solution

Autodialer numbers and initial setting have been lost (due to a long period of power failure, etc.).

Press to restore the idle

state. If this Error Message is repeatedly displayed, machine programming has become cor- rupted. The machine must be re- initialized by a trained techni- cian. Call for service.

A power failure occurred during a communication, etc. The con- tents of memory were cleared due to a long power-off condi- tion.

A Power Failure List is printed. Confirm the list contents (see page 225).

The scanner cover is open.

Firmly close the scanner cover.

The top cover is open.

Firmly close the top cover.

The memory set aside for speed dial numbers (i.e. One Touch Keys and Abbreviated Dial Num- bers) has been exhausted.

Delete unneed numbers, alter- nate numbers, and unnecessary pauses. Use shorter names for the dialing addresses.

Error Message

JOB MEMORY FULL

MEMORY OVERFLOW

DOCUMENT JAM

PAPER JAM XX

UPPER PAPER EMPTY

MIDDLE PAPER EMPTY

Cause / Solution

The maximum number of manu- ally input phone numbers (100) has been reached.

Split your transmission into two or more jobs.

There is not enough memory to perform the requested operation.

Press to cancel the mes-

sage. Do the operation over again with the Direct Document Transmission, or do the opera- tion again when enough residual memory is regained. If the prob- lem occurs frequently, you re- quire additional memory.

A document jam has occurred.

Remove the jammed document (see page 232).

A recording paper jam has oc- curred (see page 228).

Remove the jammed paper (see page 233).

No paper exists in the upper pa- per tray.

Supply recording paper to the upper paper tray.

No paper exists in the middle re- cording paper tray.

This error occurs only with two optional paper tray installed.

Supply recording paper to the middle recording paper tray.

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