8 Troubleshooting
If you have trouble with your device, try these procedures before you contact a service professional.
When you turn on your device, the following messages may appear:
Message | Try this to solve the | |
problem: | ||
| ||
The SIM | Ensure that the SIM card is | |
card is | ||
installed correctly. | ||
missing. | ||
| ||
|
|
Message | Try this to solve the | |
problem: | ||
| ||
| When using the device for | |
| the first time or when the | |
| PIN requirement feature is | |
| enabled, you must enter | |
| the PIN supplied with the | |
Enter PIN. | SIM card. To disable the | |
PIN requirement feature, | ||
| tap Start → Settings → | |
| Personal tab → Phone → | |
| Security tab, and then | |
| clear the Require PIN | |
| when phone is used | |
| check box. | |
|
|
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