Toshiba DP125F, Dp120F manual Reception Problems

Reception Problems

When receptions are not performed normally, check the points in the table below. If the facsimile will not operate correctly after confirming these points or anything not listed here occurs, call your service representatives.

Problem	Cause	Solution
When you are to re-	A document is still in your	Press	to remove the
ceive a document and	facsimile.
you press		document.

The modular cord (tele- Firmly connect the modular nothing phone line cable) is dis- cord at both ends.

Problem	Cause	Solution
After the recording pa- The recording paper is not		Check the	paper	installation,
per has been re-	installed correctly.	and make sure it is correct.
placed, a PAPER
	The paper tray is not posi-	Slide the paper tray into the
EMPTY error mes-
sage remains on the	tioned properly.	slot firmly.
LCD display.
The received docu-	The original document on	Ask the sending party if the
ment is difficult to	the sending side is of poor	document	contents	are clear
read.	quality.	enough.
Unnecessary lines are

happens.

connected.

There is no power to the Check that the power plug is

unit.plugged into the AC outlet and the power switch is ON.

There is no recording pa- Load recording paper in the re-

printed.	The	sending unit	requires	Ask the sending party to take
	adjustment.			a copy of the same document
				using their facsimile. If the
				quality is poor, the problem is
				in the sending party’s unit.
	The	recording	unit re-	If a copy is made on your fac-

	per.					cording paper tray.
	The top cover is not					Press down the top cover until
	closed fully.					it clicks at the two latching po-
						sitions.
	(If the handset is installed					Press	first, then
	and after talking with the
	remote party		through		the	return the handset.
	handset)	the	handset is
	returned	before		pressing
		.
	Something is		wrong		with	Ask the sending party to re-
	the sending machine.					transmit the document.
The recording paper	The top	cover		is	not	Press down the top cover until
does not come out.	closed fully.					it clicks at the two latching po-
						sitions.

			quires cleaning.		simile and the quality is poor,
					clean the recording unit.
You receive a docu-			The remote party loaded		Request the remote party to
ment that is complete-			the document face up.		make sure that document is
ly blank, even		though			loaded correctly.
you and	the	remote
party followed the cor-
rect procedures.
Recording	paper jam		The recording paper	tray	Check the tray.
occurs frequently.			is not firmly closed.
			Something is wrong	with	Use the recording paper of de-
			the recording paper itself.		sired specifications.
			The right side cover is not		Check the right side cover.
			firmly closed.

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