Mitel UC360 manual Placing a Conference Call on Hold, To put an individual caller on hold

Page 37

Conference App

Placing a Conference Call on Hold

Hold allows you to put individual participants on hold in a conference.

To put an individual caller on hold:

•Tap Hold on the conference avatar for the individual participant.

When a conference participant is put on hold, the ring around the photo flashes red, the Hold button changes to Retrieve, and the text changes from "In Conference" to "On Hold..

In a video call, video is blocked in both directions. A static place holder image is displayed in their rectangle on your HDMI device.

Your outbound video stream is no longer sent to the on-hold participant.

To retrieve the held call:

•Tap to retrieve the call or press the flashing red ring on the conference avatar.

The Hold button toggles between Hold and Retrieve.

To put the entire conference on hold:

•Tap for each participant.

You cannot put the entire conference on hold with one single action.

See “Conference Call Avatar” on page 37 for more information.

Image 37

Contents UC360 Collaboration Point Trademarks UC360 New features Conference App Appendix a External Keyboard Supported Keys UC360 User Guide Chapter UC360 User Guide UC360 Release 2.1 New Features and Enhancements UC360 User Guide Introduction UC360 User Guide Introduction UC360 Collaboration Point Video Enabled Conferencing UC360 Collaboration Point Audio Enabled ConferencingUC360 Product Variants Introduction Related Documentation About This DocumentAbout the UC360 UC360 User Guide About the UC360 Function Keys Main Screen Conference AppMenu Bar Icon Press to Action and Display Control IconsStatus Icon/Information What it means Status BarEthernet Trace Network HealthCustomizing the UC360 Using GesturesSound/Keyboard Click Optional SettingsKeypad Home Screen Using the Keyboard Using Clean ModeUnmounting Media UC360 User Guide Conference APP UC360 User Guide Emergency Calls Accessing HelpMaking a Conference Call Adjusting the CameraPreparing for a Video Call Activating the Hdmi DisplayMaking an Audio or Video Conference Call Using Self View Adding Calls to a Conference About Incoming Calls To put an individual caller on hold Placing a Conference Call on HoldTo talk with a caller privately To mute a call Muting a Conference CallTo end the entire conference call Ending a Conference CallCleaning Up after a Conference Call Audio Calls Additional Information You May Need to KnowVideo Calls Conference Call Avatar UC360 User Guide Contacts APP UC360 User Guide Finding Contacts About ContactsOnce you tap a contact name, the following screen pops up Calling a ContactSearching for a Contact Using the Keypad Dialing a URI What is a URI?UC360 User Guide Desktop Apps UC360 User Guide Displaying and Sharing Presentations About Using Desktop ApplicationsDisplaying your presentation Display a Presentation on a Video CallUsing the Presentation Controls More About Video Calls Selecting What Participants See on the DisplayTips on Presentation Sharing and Video Paused Applications update screen imageTo return to your application if interrupted Accessing More Functionality While in ApplicationsUsing MiCollab Conference Using the Browser Opening Attachments from Web-based Email Dialing Phone Numbers from the Web Browser Support for Web-Based MediaSettings and Privacy Launching SmartOffice Using SmartOfficeClicking Web Links in Smart Office Documents Using Cisco WebEx Limitations of Using join.me Using Join.MeSome Practical Applications for join.me Setting Up Your Computer to Use Remote Desktop Using Remote RDPLaunching Your RDP Session UC360 User Guide Pre-Saved Remote Computer Press Connect Using Remote VNCBasic Rules on How Presentation Sharing Works UC360 User Guide Appendix a UC360 User Guide External Keyboard Supported Keys Qwerty Keyboard Support Smart MiCollab Keys Azerty Keyboard Support F2-F12 Except for F10 UC360 User Guide Appendix B UC360 User Guide UC360 SmartOffice Support Using Picsel SmartOfficeUC360 SmartOffice Limitations Editing User Interface Basics

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UC360 specifications

The Mitel UC360 is an advanced collaboration platform designed to enhance communication and productivity in the modern workplace. This all-in-one solution meets the demands of organizations seeking to integrate various communication channels, such as voice, video, and messaging, into a single user-friendly device.

One of the standout features of the Mitel UC360 is its high-definition audio and video capabilities. With a built-in HD camera and advanced audio processing technology, it provides crystal-clear video conferencing experiences. This ensures that users can connect with remote team members, clients, or partners seamlessly, fostering collaboration regardless of location.

The UC360 also supports a range of connectivity options. It features Wi-Fi, Bluetooth, and Ethernet connections, making it adaptable to various network environments. This versatility allows organizations to deploy the device in different settings, whether in huddle rooms, executive offices, or shared spaces, without worrying about connectivity issues.

Additionally, the Mitel UC360 is equipped with a user-friendly touch interface that simplifies navigation. Users can easily initiate video calls, share documents, and manage meetings through intuitive controls. The interface is designed to be accessible for all team members, reducing the learning curve and ensuring that everyone can leverage its powerful features quickly.

Integration with collaboration tools is another significant characteristic of the UC360. It can seamlessly connect with popular applications and platforms, including Microsoft Teams and Skype for Business. This compatibility allows users to engage in video conferences directly from their preferred collaboration tool, streamlining workflows and enhancing productivity.

Security is also a priority for the Mitel UC360. The device offers robust security features to safeguard communications, ensuring that sensitive information is protected during calls and meetings. This focus on security gives organizations the peace of mind they need when conducting business communications.

In conclusion, the Mitel UC360 is a comprehensive solution for organizations looking to enhance their communication capabilities. With its high-definition audio and video quality, versatile connectivity options, user-friendly interface, and robust security features, it stands out as a powerful tool for fostering collaboration in today’s dynamic work environments. As businesses continue to adapt to changing communication needs, the UC360 positions itself as a valuable asset in facilitating effective teamwork and interaction.