Minuteman UPS CPE 1000, CPE 2000, CPE 3000 user manual Obtaining Service

MODEL				CPE 1000		CPE 2000		CPE 3000
				CPE 1000i		CPE 2000i		CPE 3000i
PROTECTION
	Overload			100%~120% delay 60-seconds before switching to
				Bypass Mode.
				120%~150% delay 10-seconds before switching to
				Bypass Mode.
				>150% immediately switches to Bypass Mode.
	Short-Circuit			a) Inverter Mode: UPS shuts down.
				b) Bypass Mode: AC Input fuse opens.
	Overheat			a) Utility Normal: Switch to Bypass Mode.
				b) Utility Abnormal: Alarm sounds continuously,
				Fault LED illuminates then the output turns off.
	Brownout, Blackout,			Switches to the Battery Mode.
	Overvoltage
	Battery Low			Alarm continuous, until Low Battery Cut-Off
	Noise Suppression			Comply with EN50091-2.
	Spike Suppression			Comply with EN61000-4-5.
ALARM
	Audible and Visual			Line Failure, Battery Low, Bypass, Overload, Fault.
PHYSICAL
	Dimensions Net		5.8x8.78x15.8 inch			5.1x14.4x18.9 inch		7.5x14.4x17.8 inch
	(WxHxD)		(147x223x401 mm)			(130x365x479 mm)		(190x365x453 mm)
	Weight Net			33.1 Lbs		59.5 Lbs		79.4 Lbs
				15 Kgs		27 Kgs		36 Kgs
	Dimensions	12.2x15.35x22.1 inch			11.4x20.1x24.8 inch		13.4x24.8x24.1 inch
	Shipping		(310x390x560 mm)			(290x510x630 mm)		(340x630x610 mm)
	(WxHxD)
	Weight Shipping			40 Lbs		71 Lbs		84 Lbs
				18 Kgs		32 Kgs		38 Kgs
	ENVIRONMENT
	Operating Temp			0 to 40°C (+32 to +104°F)
	Storage Temp			-15 to +45°C (+5 to +113°F)
	Operating/Storage			30 to 90% Non-Condensing
	Humidity
	Operating Elevation			0 to 3,000m (0 to +10,000 ft)
	Storage Elevation			0 to 15,000m (0 to +50,000 ft)
	Audible Noise			<45 dBA at 1 meter (3 ft)
SAFETY CONFORMANCE
	Safety Standard			EN50091-1, UL1778, CSA 22.2 (cUL)
	EMC Standard			EN50091-2, EN61000-3-3, EN61000-3-2,
						FCC Class A
	Marks					CE, cUL

Specifications are subject to change without prior notice.

A.2. Obtaining Service

If the UPS requires Service:

1.Use the TROUBLESHOOTING section to eliminate obvious causes. 2.Verify there are no circuit breakers tripped. A tripped circuit breaker is the most common problem.

3.Call your dealer for assistance. If you cannot reach your dealer, or if they cannot resolve the problem call or fax MINUTEMAN Technical Support at the following numbers; Voice phone (972) 446-7363, FAX line (972) 446- 9011 or visit our Web site at www.minutemanups.com the "Discussion Board". Please have the following information available BEFORE calling the Technical Support Department.

A. Your name and address.

B. Where and when the unit was purchased. C. All of the model information about your UPS.

D. Any information on the failure, including LEDs that may be illuminated. E. A description of the protected equipment, including model numbers if

possible.

F. A technician will ask you for the above information and, if possible, help solve your problem over the phone. In the event that the unit requires factory service, the technician will issue you a Return Material Authorization Number (RMA #).

G. If the UPS is under warranty, the repairs will be done at no charge. If not, there will be a charge for repair.

4.Pack the UPS in its original packaging. If the original packaging is no longer available, ask the Technical Support Technician about obtaining a new set. It is important to pack the UPS properly in order to avoid damage in transit. Never use Styrofoam beads for a packing material.

A. Include a letter with your name, address, daytime phone number, RMA number, a copy of your original sales receipt, and a brief description of the problem.

5.Mark the RMA # on the outside of all packages. The factory cannot accept any package without the RMA # marked on the outside.

6.Return the UPS by insured, prepaid carrier to:

Para Systems Inc.

MINUTEMAN UPS

1455 LeMay Drive

Carrollton, TX 75007

ATTN: RMA # _______

28 29