IMPORTANT: Please Read Before Using Encrypt Keys!
Please read it thoroughly before using
1.For security purposes, the encrypt keys cannot be duplicated. Without the matching encrypt key, your data in the hard disk cannot be accessed. Please keep the keys in a safe place.
2.Each encrypt enclosure comes with a unique pair of keys. After using the first key to format the hard drive, we recommend you to try the second key to confirm both keys can access the same hard drive and data. Then put the second key in a safe place. If the second key cannot access the same data, please back up the data and contact us for key replacement.
3.Different enclosures come with different pair of keys, they are not inter- changeable. If you own multiple encrypt enclosures, please label enclosures and keys properly.
4.The hard drive will not be mounted on the computer if a wrong encrypt key is used. Please be aware, running any Disk Utility, Disk Management or 3rd party software to access the hard drive with the wrong encrypt key can damage the security encoding on the hard disk, and data will be lost.
5.When one encrypt key is lost, please purchase a new pair from us. The
new keys will be different from your existing ones. Please back up all data in the hard drive with your existing second key. When the new keys arrive, plug in the new key with the enclosure powered off. Power on again, refor- mat the hard drive and restore the data from your back up. You can discard your existing key.
6.If the correct encrypt key is used but the hard drive cannot be mounted, please contact our technical support for assistance. If you return the defec- tive enclosure to us for replacement, PLEASE KEEP BOTH KEYS AND THE HARD DRIVE WITH YOU! Please note that, in order to access the original data in a new enclosure, you must have the original key.
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