Telenetics OM-AMPS-100 manual Troubleshooting, Checking the Main Power Supply

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Section 2 Contents

2

Troubleshooting

This section describes troubleshooting procedures to follow in the

unlikely event you encounter a problem with OMEGA. The

following procedure summarizes the steps to follow to

troubleshoot OMEGA.

1. Check the main power supply (see “Checking the Main Power

Supply,” below).

2. Verify that the cellular transceiver is operating properly (see

“Call Origination Testing” on page 22 and “Call Answer

Testing” on page 23).

3. Verify that the antenna is operating (see “Checking the Antenna” on page 28).

4. For OMEGA units equipped with the Battery option, verify that the battery voltage is working properly (see “Checking the Battery Voltage” on page 28).

5. Verify that OMEGA can originate calls (see “Call Origination Testing” on page 22).

6. Verify that OMEGA can answer calls (see “Call Answer Testing” on page 23).

Checking the Main Power Supply

To check the main power supply:

1. Unplug the main power at the source. Then check the two fuses under the safety cover (see Figure 1-1 on page 13). If you need to replace them, use the identical type of fuse (2 Amp SLO- BLO).

2. Check that the wires are securely connected to the terminal block.

3. Set OMEGA’s AC power to ON (see Figure 1-1 on page 13).

4. With AC power applied to OMEGA verify that the green Power LED is ON. Use a Voltmeter to check the DC voltage.

OMEGA Installation, Operation, and Maintenance Manual

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Contents OMEGA Page Table of Contents Using the Configuration Program Specifying a Default Port Anti-streaming Command Summary Table of Contents Product Overview PrefaceFigure P-1. Omega Application Ancillary Documentation Preface Installation Contents Introduction Hardware FeaturesFinding a Suitable Location Selecting a location for installing OmegaInstalling Omega Avoiding HazardsUnpacking Mounting Omega Required Materials and ToolsMounting an Antenna Mounting OmegaConnecting the Input Voltage Source Connecting an Input Voltage Source Connecting the Endpoint Device LED Powering Up OmegaActivating Your Cellular Transceiver Call Origination TestingOperating Omega Verifying the Cellular Transceiver UnitCall Answer Testing Contents Troubleshooting Contents Checking the Main Power Supply TroubleshootingChecking the Battery Voltage Checking the AntennaReinitializing Omega Specifications Specifications Modem Interface OperationCellular Transceiver Interface Battery OperationPower Supply Switches and LED IndicatorsMechanical Specifications ConnectorsEnvironmental Specifications EMI/RFI Agency ComplianceSection Specifications Section Using Configuration Program Section Using the Configuration Program Prerequisites Getting Started COM Port Prompt Reading the Cellular Telephone SignalProgramming a Telephone Number Example of Signal BarEntering the Cellular Telephone’s SID Changing the Login PasswordExiting the Configuration Program Section External Antenna Guidelines Section External Antenna Guidelines Gain RF SignalGeneral Guidelines High Voltage AreasDegrees of Down-tilt on the Cell Site Antenna Array Antenna PlacementExternal Antenna Selection Criteria Distance from the Antenna to the Closest Cell SiteHeight Above Ground Level of the Antenna Cable for Connecting the Antenna to OmegaElectrical Interference Distance from the Antenna to OmegaTypes of External Antennas Directional AntennaElevated Feed 3dB Gain Antenna Contact Information Determining the Best External Antenna LocationSection External Antenna Guidelines Appendix a Port Expansion Module Option Appendix a Port Expansion Module Option Field Installation Package ContentsFirgure A-1. Sliding the Module into the Card Guides Figure A-2. Connecting the RJ-11 Jacks Testing the Module Ports Connecting Endpoint DevicesTime Delay Method Automatic Connection Second Dial Tone Method Manual Connection Example Atdt 19495552468,,,4 EnterSpecifying a Default Port Anti-streaming To… Do the Following… Command SummaryAppendix B Warranty Compliances Appendix B Warranty & Compliances BWarranty and RMA Statement Limitations FCC Statement FCC Interference StatementFCC Part 15 Statement Comments About This Manual Index Index