TROY Group Bluetooth Print Adapter manual Troubleshooting, If You Can’t Print

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5 Troubleshooting

If You Can’t Print

If you are unable to print from your laptop or other device to the WindConnect Bluetooth Print Adapter, then check the following:

1.Make sure that the green light is on when you are printing. If it is not on, then there is no Bluetooth wireless connection. Unplug the WindConnect and then repeat the discovery process as outlined in the Discovering the WindConnect Bluetooth Print Adapter section in Chapter 2 of this manual. Make sure that the WindConnect and/or your device are not on a metal table or near large metal objects. If necessary, move the device to a different location and try again.

2.If the green light is on and you cannot print, try pressing the test switch on the side of the WindConnect for about one second. A test page should print. If the test page does not print, then check to make sure that the WindConnect is securely fastened to the printer and that the printer is on- line and is not out of ink or paper. If the test page prints but you are still not able to print from your application program, then try powering the WindConnect off and then on again. Repeat the discovery process as out- lined in the Discovering the WindConnect Bluetooth Print Adapter section in Chapter 2 of this manual, and then try printing again when the green light is lit.

3.The printer driver must support printing to a hardwired serial port, because the WindConnect software emulates a serial port. If you cannot print, this may be the cause. Try a different driver. For example, many older Epson printer drivers do not support printing to a serial port, but you can generally get them to work with the WindConnect by choosing the generic Epson Stylus COLOR ESC/P2 driver, which is included as part of the standard Windows software.

If none of the above suggestions work, then contact TROY as described in the next section.

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Contents User’s Guide Copyright Notice Contents Page Introduction WindowsTM System Requirements Unpacking and Handling InstallingWindConnect Print Adapter HardwareBefore Your Begin WindConnect Connector, Switch, and LEDsVerifying Successful Installation Connecting to the PrinterVerifying the Connection to the Printer Configuring Configuring the Bluetooth Software SuiteSoftware on Your PC Page Adding a Windows Printer Installing the Port Monitor SoftwarePage Page Printing the First Job Printing Additional Jobs Disconnecting Devices Configuring OtherDiscovering the WindConnect Using the WindConnect with a Handheld Computer PDAPrinting from the PDA Page Using the WindConnect with Ericsson Mobile Phones Page Using Pin SignalSerial Port SET Port S1 Console Disabled Init Exit If You Can’t Print TroubleshootingPage Where to Get Help Worldwide Web SupportContacting Troy Returning Products WarrantyFCC Compliance Statement For United States Users 7NoticesFor European Users Declaration of ConformityFor Canadian Users United States of America and Canada European Union EUCanada IC notice

Bluetooth Print Adapter specifications

The TROY Group Bluetooth Print Adapter is a cutting-edge solution designed to enhance the versatility of printing in various environments. This innovative device seamlessly connects printers to a wide range of Bluetooth-enabled devices, allowing for wireless printing capabilities that improve efficiency and mobility.

One of the main features of the TROY Group Bluetooth Print Adapter is its user-friendly design. The adapter easily plugs into a compatible printer's USB port, making it highly accessible for users. Once connected, it allows for quick pairing with smartphones, tablets, and laptops, eliminating the need for cumbersome cables and enhancing the overall printing experience.

The adapter supports a variety of printing applications, making it suitable for both personal and professional use. Whether printing from a mobile device in a retail environment, a tablet in a conference room, or a laptop in a home office, the TROY Group Bluetooth Print Adapter stands out in its versatility. It works with a myriad of print apps, providing compatibility with multiple operating systems such as Android, iOS, Windows, and macOS.

In terms of technology, the TROY Group Bluetooth Print Adapter is built on advanced Bluetooth standards, ensuring a reliable connection over a considerable range. With Bluetooth Low Energy (BLE) capabilities, the adapter not only conserves battery life on connected devices, but also allows for quicker pairing and improved connection stability. Furthermore, its robust security protocols protect sensitive data during transmission, making it a reliable choice for businesses that prioritize information security.

The adapter's compact design adds another layer of convenience, making it easy to transport and ideal for on-the-go printing. It’s lightweight and portable, allowing users to switch between multiple printers without hassle. The TROY Group Bluetooth Print Adapter is compatible with a wide range of thermal and inkjet printers, providing broad applicability across various brands and models.

Another significant characteristic is its ability to support multiple users. This feature is particularly advantageous in busy environments where several individuals may need to print documents at once. The adapter ensures that connections are managed efficiently, allowing for seamless printing tasks without clashes.

In conclusion, the TROY Group Bluetooth Print Adapter is a remarkable device that combines functionality, security, and ease of use. With its advanced technology and user-friendly design, it revolutionizes the printing process, catering to both individual and professional needs. Whether for home use or in a corporate setting, this Bluetooth print adapter is a practical investment for enhancing productivity and streamlining workflows.
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