WARRANTY, SAFETY, Regulatory & Legal

Sling Media, Inc. - SlingCatcher

Limited Warranty and Non-Warranty Returns Policy

Limited Warranty:

What Does This Warranty Cover? This warranty only covers defects in SlingCatcher hardware products purchased from Sling Media authorized resellers.

How Long Does the Coverage Last? Your SlingCatcher hardware product is warranted to be free of defects for one (1) year from the original date of purchase.

What will Sling Media Do? If your SlingCatcher hardware product is defective, Sling Media will repair or replace it with the same product, or another product with similar features.

How Do You Get Warranty Service? Please contact the Sling Media technical support team at 1-877-GO-SLING (option #4) to verify eligibility. Once the Sling Media technical support agent determines that your eligible SlingCatcher product is defective, that agent will provide you with a Return Material Authorization (RMA) number and the address of the Sling Media Returns Center. Returns sent to the Sling Media Returns Center or to the corporate offices without an RMA number will be rejected.

Upon receipt at Sling Media’s designated Returns Center, Sling Media will service the original SlingCatcher hardware product and use reasonable efforts to send it, or the replacement product, to you within 10 business days. Repaired or replacement products will be shipped back to you at Sling Media’s expense. You are responsible for costs to ship the original SlingCatcher hardware product to Sling Media’s Returns Center for repair or replacement.

What Does This Warranty Not Cover? You may only exercise this warranty from the country in which you purchased your SlingCatcher hardware product. Sling Media will not send repaired or replacement products to addresses outside the country in which you purchased your SlingCatcher hardware product.