SIIG 04-0322B Technical Support and Warranty, SIIG, Inc Stewart Avenue Fremont, CA 94538 RMA #

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Technical Support and Warranty

QUESTIONS? SIIG’s Online Support has answers! Simply visit our website at www.siig.com and click on Support. Our online support database is updated daily with new drivers and solutions. Answers to your questions could be just a few clicks away. You can also submit questions online and one of our technical support analysts will promptly respond.

A lifetime manufacturer warranty supplied with this product is offered by SIIG, Inc. Please see SIIG website for more warranty details. If you should happen to encounter any problems with this product, please follow the procedures below.

If it is within the store's return policy period, please return the product to the store where you purchased from.

If your purchase has passed the store's return policy period, please follow these steps to have the product repaired or replaced.

Step 1: Submit your RMA request.

Go to www.siig.com, click Support, then RMA to submit a request to SIIG RMA. If the product is determined to be defective, an RMA number will be issued. SIIG RMA department can also be reached at (510)413-5333.

Step 2: After obtaining an RMA number, ship the product.

Properly pack the product for shipping. All software, cable(s) and any other accessories that came with the original package must be included.

Clearly write your RMA number on the top of the returned package. SIIG will refuse to accept any shipping package, and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton.

You are responsible for the cost of shipping the product to SIIG at the following address:

SIIG, Inc.

6078 Stewart Avenue Fremont, CA 94538 RMA #:

SIIG will ship the repaired or replaced product via Ground in the U.S and International Economy outside of the U.S at no cost to the customer.

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Contents System Requirements Features and BenefitsBoard Layout Hardware InstallationPackage Contents Hard disk drive connections Device ConnectionFor New Windows 98 Installation Software InstallationWindows 98/98SE Driver Installation Select Search for a better driver ... and click Next Windows ME Driver InstallationFor Existing Windows 98 Installation For New Windows ME InstallationFor New Windows NT4.0 Installation Verify Proper Installation for Windows 98/MEWindows NT4.0 Driver Installation For Existing Windows ME InstallationFor Existing Windows NT4.0 Installation Verify Proper Installation for Windows NT4.0For Existing Windows 2000 Installation Windows 2000 Driver InstallationFor New Windows 2000 Installation For Existing Windows XP/Server 2003 Installation Windows XP/Server 2003 Driver InstallationFor New Windows XP/Server 2003 Installation Select Device Manager Bios ConfigurationVerify Proper Installation for Windows 2000/XP/ Server SIIG, Inc Stewart Avenue Fremont, CA 94538 RMA # Technical Support and WarrantyAbout SIIG, Inc