Technical Support and Warranty

QUESTIONS? SIIG’s Online Support has answers! Simply visit our web site at www.siig.com and click Support. Our online support database is updated daily with new drivers and solutions. Answers to your questions could be just a few clicks away. You can also submit questions online and a technical support analysts will promptly respond.

SIIG offers a lifetime manufacturer warranty with this product. Please see our web site for more warranty details. If you encounter any problems with this product, please follow the procedures below.

A)If it is within the store's return policy period, please return the product to the store where you purchased from.

B)If your purchase has passed the store's return policy period, please follow these steps to have the product repaired or replaced.

Step 1: Submit your RMA request.

Go to www.siig.com, click Support, then RMA to submit a request to SIIG RMA. If the product is determined to be defective, an RMA number will be issued.

Step 2: After obtaining an RMA number, ship the product.

•Properly pack the product for shipping. All software, cable(s) and any other accessories that came with the original package must be included.

•Clearly write your RMA number on the top of the returned package. SIIG will refuse to accept any shipping package, and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton.

•You are responsible for the cost of shipping. Ship the product to the following address:

SIIG, Inc.

6078 Stewart Avenue Fremont, CA 94538-3152, USA RMA #:

•SIIG will ship the repaired or replaced product via Ground in the U.S. and International Economy outside of the U.S. at no cost to the customer.

04-0476A specifications

The SIIG 04-0476A is a versatile USB 3.0 to SATA Adapter, designed to provide users with a simple solution to connect a SATA hard drive or SSD to a computer via a USB port. This adapter stands out due to its ability to deliver fast data transfer rates, making it a popular choice for both individuals and professionals who need reliable access to their storage devices.

One of the main features of the SIIG 04-0476A is its support for the USB 3.0 interface, which allows for data transfer speeds of up to 5 Gbps. This is significantly faster than previous USB versions, drastically reducing the time needed to transfer large files or backup data. This speed is particularly beneficial for users working with large media files, such as videos and high-resolution images, enabling seamless and efficient workflows.

Another noteworthy characteristic of the SIIG 04-0476A is its compatibility with various operating systems, including Windows and macOS. This cross-platform functionality ensures that users can connect their SATA drives regardless of their computer environment, enhancing its usability and appeal.

The adapter is designed for ease of use, featuring plug-and-play functionality that eliminates the need for additional drivers or software installation. Users can simply connect their SATA device to the adapter, and then plug the adapter into a USB port, making it convenient for those who may not be tech-savvy.

Additionally, the SIIG 04-0476A is lightweight and portable, making it an ideal accessory for on-the-go users. Whether for travel, presentations, or simple data transfer between locations, this adapter allows users to carry their data with ease.

The build quality of the SIIG 04-0476A is also commendable, with a durable construction designed to withstand everyday use. It supports both 2.5-inch and 3.5-inch SATA drives, expanding its range of applications, from simple storage solutions to external drive enclosures for high-capacity drives.

In summary, the SIIG 04-0476A is a powerful and efficient USB to SATA adapter that combines speed, compatibility, and ease of use. It addresses the needs of users seeking reliable access to their SATA devices and serves as an essential tool for data transfer and backup in various settings.