Velodyne Acoustics DD-10+, DD-18+, DD-15+, DD-12+ manual Troubleshooting Guide, Solution

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WINDOWS INTERFACE FOR OPTIMIZATION

Digital DrivePLUS User Interface Manual

TROUBLESHOOTING GUIDE

This section includes information about how to fix issues you may have with the software and driver required to operate and optimize your Digital DrivePLUS. If you can’t resolve your software issue using this section, please contact Velodyne customer service at (408) 465-2851 or service@velodyne.com.

Issue: Can’t connect to subwoofer.

Solution:

Make sure subwoofer is on.

Make sure USB cable is connected to both computer and subwoofer.

Try plugging the USB cable into a different USB port on your computer.

You may need to re-install the USB Virtual COM port driver. Re-insert the Velodyne Digital DrivePLUS Windows Setup Program CD into your computer. You can cancel out of the install at the language selection prompt.

Issue: Windows still asks for USB drivers after running the program disc.

Solution:

On your program CD is an archive file named “FTDI USB Driver XXXXXX”. The file XXXXXX is a numeric date. Copy this executable file to your computer and extract the files. Direct the Windows hardware wizard to this extracted folder.

Issue: You hear an audible hum while your laptop is connected to the subwoofer through the USB port.

Solution:

The hum is caused by the laptop power supply. The power supply doesn’t have a ground loop isolator, which means you can get cross- talk noise/hum when any USB device, including the Digital DrivePLUS subwoofer, is connected to the power supply. To eliminate the hum:

(Recommended) Disconnect the power supply and run the laptop on battery power when using the Windows Setup Program; or

Plug the laptop into a 3-prong to 2-prong adapter and then into the power outlet.

UNINSTALLING VELODYNE’S DIGITAL DRIVE PLU S WINDOWS SETUP SOFTWARE

To uninstall the Velodyne Digital DrivePLUS Windows Setup Software, follow these steps:

1)With no programs running and all windows closed, go to the Uninstall Program feature of the Windows Control Panel. Each version of the Windows operating system has a slightly different way to access the Control Panel and the Uninstall Program feature. Refer to the Help system for your version of Windows to determine how to access the Control Panel’s Uninstall Program feature.

a.In Windows 7, go to the Windows Start Menu by right-clicking the image usually found in the lower left corner in the Windows toolbar. Your Windows toolbar may also be at the top or either side of your computer screen depending on

how you’ve set up your computer.

b.Select Control Panel from the popup menu.

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Contents Digital DrivePLUS I V E R U P D a T E S Introduction Part Three Software & Driver UpdatesManual Organization Virtual COM Port Driver Velodyne’s Digital DrivePLUS Windows Setup SoftwarePart ONE Windows Interface for OptimizationOperating Systems Software Installation RequirementsAvailable Hard Drive Space Display Resolution Supported WindowsWindows Interface for Optimization Windows Interface for Optimization Windows Interface for Optimization Windows Interface for Optimization Windows Interface for Optimization Click Install Frequency Response and Parameters Screen Digital Drive Plus Windows Setup Program User InterfaceOptimization Parameters GraphsEQ Optimization Option Selection and Initiation Menu File Menu Save Setting OptionsSubwoofer Controls Status InformationPreset Screen Preset ScreenRunning SELF-EQ OPTIMIZATION- Your First EQ Making & Saving Preset ChangesRunning Manual EQ Optimization Adjust IT to Your Liking Running AUTO-EQPL US Optimization Stepping UP in PowerWindows Interface for Optimization Solution Troubleshooting GuideClick Uninstall a program under Programs Uninstalling the Virtual COM Port Software Click Uninstall Select UninstallScreens Part TWOTV Screen User Interface for Optimization Status Messages System Response ScreenTips for Using the TV Screen Controls System Settings ScreenScreen Controls Go to the System Response Screen Remote Control Button CommandsGo to the System Settings Screen Restore Defaults Lock the Setup PresetSelect a Preset Save SettingsChange Default Preset Make & Save Preset ChangesSystem Response Screen Modified 32 Hz EQ Set Parametric Equalizer Filter ParametersRunning Self-EQ Optimization Your First EQ System Response Screen Modified 63 Hz EQSystem Response Screen with Self-EQ Selected Running Auto-EQPLUSOptimization Stepping Up in PowerRunning Manual EQ Optimization- Adjust it to Your Liking System Response Screen Auto Eqplus ModeIntroductory Screen Runtime Inactive Modes Standby ModePerform Listening Test Waiting for 12 Volt Trigger Mode Power Off ModeDefeat Subwoofer’s Low Pass Crossover Filter Part Three Software & Driver UpdatesVelodyne Acoustics, Inc

DD-10+, DD-12+, DD-15+, DD-18+ specifications

Velodyne Acoustics is well-known for its innovation in the field of audio technology, particularly in subwoofers. Among the standout products in its lineup are the DD-15+, DD-10+, DD-18+, and DD-12+ subwoofers. These models are designed to deliver extraordinary bass performance with precise control and clarity, catering to both home theater enthusiasts and audiophiles alike.

The DD-15+ is a powerful subwoofer boasting a 15-inch driver that produces deep, impactful bass. One of its most notable features is its Smart Digital Amplification, which delivers a robust output of 1,500 watts of peak power, ensuring the playback of dynamic soundtracks is powerful without distortion. The DD-15+ offers an advanced, user-friendly interface, including a built-in automatic room tuning system. This feature measures the room acoustics and automatically adjusts the subwoofer's settings for optimal sound, ensuring that your audio experience is tailored to your environment.

The DD-10+ is a more compact model but does not compromise on performance. Featuring a 10-inch driver, it delivers exceptional bass response in smaller spaces. Its high-efficiency amplifier provides 800 watts peak power, making it capable of delivering thrilling low-end sound for movies and music alike. Like its larger counterparts, the DD-10+ comes equipped with room calibration technology, ensuring it can adapt to various listening environments seamlessly.

The DD-18+, with an impressive 18-inch driver, positions itself as a powerhouse capable of producing the deepest bass frequencies with authority. Its peak power rating of 2,000 watts makes it one of the most formidable subwoofers on the market, capable of handling the most demanding soundtracks. This model also incorporates Velodyne's patented Digital Drive DSP technology, allowing for precise control of the bass output and minimized distortion, even at high volumes.

Lastly, the DD-12+ combines power and precision with its 12-inch driver and 1,200 watts of peak power. This model is designed to deliver well-defined low frequencies across a wide range of audio content. Just like the other DD models, it also features room correction technology that fine-tunes performance based on the room's unique acoustics, ensuring that users experience the best possible sound.

All four models share key characteristics such as a sleek design, versatile connectivity options, and customizable settings. They cater to various user preferences while ensuring an unmatched audio experience. Velodyne’s dedication to innovation and quality is evident in the DD series, making them a top choice for anyone seeking to enhance their audio setup.