VIPowER manual VP-9258V Installation Guide

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and may accidentally cause this issue. Make sure the drive is powered on.

(4)Ensure that the drive is not connected to a USB Hub and is connected directly to the computer.

(5)Ensure that the USB cable does not have any bent pins or broken connectors.

(6)The cable for the CD actually houses the firmware of the USB bridge. If this cable is not connected or seated firmly, the drive may not be detected; however the Shuttle Technologies USB entries will be present in the Device Manager.

(7)If the system BIOS supports a setting for IRQ for USB, ensure this option is enabled.

(8)In some cases, USB support on a system may not conform to current USB standards, may not fully support IRQ sharing for USB devices, or may be limited to certain devices (keyboards, mouse, etc.). You may be able to get an update from your computer manufacturer or bios manufacturer.

(9)If you have previously connected a USB CD-RW drive to the system and the CD-RW drive is not being detected properly, remove any Unknown Devices from Device Manager before proceeding.

(10)Go into Safe Mode and remove all ghost drives. They are generally listed under CD-ROM, SCSI Controller, and Universal Serial Bus Controller.

Reboot the system, and turn the drive on after the system is fully booted to Windows.

(11) Attempt to install the CD drive on another system.

If the drive installs and is detected correctly on the other system, the problem lies in the software or hardware configuration of the original system.

(12)CD Writer, make sure the Shuttle Technologies USB entries are present in the Device Manager. If they are not, uninstall CD Hot Burn and reinstall the CD- ROM disc and the floppy disk.

(13)If the drive still is not detected, contact your system manufacturer to check your USB version. It needs to be version 1.1.

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Contents Installation Guide Table of Contents VP-9258V Portable 3.5 in. External Enclosure FeaturesUSB 2.0 Smart cable VP-9208 Electrical safety for users Alternative Smart connectionsAlternative connections Microsoft XP Operating systemsWindows Windows 98SE and MECertificate of Compliance VP-9258V Installation Guide 9258V External Enclosure pack comprises Prior to installationInstallation of Hard drive VP-9258V Installation Guide They fit securely VP-9258V Installation Guide Installing the USB software Windows 2000 and Windows XPPlease note Installation procedure Connecting External Enclosure to your PC/ Notebook or MacVP-9258V Installation Guide VP-9258V Installation Guide VP-9258V Installation Guide VP2528V,VP9258V,VP6228V Trouble shooting- Frequently asked questionsQuestion VP-9258V Installation Guide Why is my drive detected as an Unknown Device in Windows? Your external kit comprises Parts ListPrinted on recycled paper