Z Microsystems 18 manual Replacing Parts, Providing Feedback

Page 27

Support

REPLACING PARTS

If the Z Microsystems Technical Support Engineer determines that the product needs to be replaced, a Customer Service Representative will issue a Return Material Authorization (RMA) number and return address.

A RMA number is required to return a product to Z Microsystems, regardless of the reason for the return.

The following information is required when returning Z Microsystems products:

1. Model number

2. Serial number

3. Customer ship-to address and any special shipping require- ments

4. Specific and detailed descrip- tion of the problem

5. P.O. Number if out of warranty

PROVIDING FEEDBACK

We value your feedback on our products, their performance, any problems and constructive suggestions. Please send such productive informa- tion in writing to:

Z Microsystems

Customer Service

5945 Pacific Center Blvd.

Suite 509

San Diego, CA 92121-4309

or

http://www.zmicro.com

E-Mail: support@zmicro.com

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Doc# 27-0004UM Issued 10/00 Rev 1.2 04/02/02

Image 27 Contents
I O N FCC Information RegulatoryContents Shipment Contents Starting PointSystem Requirements Product Description Tools Required PrecautionsDrawing Install OrionRear Panel Connectors Remove Protective Lens Connecting Cables Controls MonitorMonitor ON-SCREEN Menu Accessing the Menu SystemColor Balance Menu AdjustmentGraphics Mode Main ScreenInformation Video Setting PIP OptionConfiguration Video PIP PIP OptionMaintenance of Flat Panel Display MaintenanceNo Image on Display TroubleshootingNo Image on PIP Window PIP Option Picture in Picture SpecificationsPower SizeORION18 ZS/VP ORION18 ZI/VP Total Packaging Size WeightReliability Specifications Mtbf CablingYear Standard Warranty WarrantyWarranty Warranty Further Help SupportProviding Feedback Replacing PartsDoc# 27-0004UM Issued 10/00 Rev 1.2 04/02/02 Microsystems
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