Lenovo YOGA 11S manual Troubleshooting, „ Finding information, „ Drivers and preinstalled software

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Chapter 4. Troubleshooting

Frequently asked questions -----------------------------------------------------------------------------------

This section lists frequently asked questions by category.

„Finding information

What safety precautions should I follow when using my computer?

The Lenovo Safety and General Information Guide which came with your computer contains safety precautions for using your computer. Read and follow all the precautions when using your computer.

Where can I find the hardware specifications for my computer?

You can find hardware specification for your computer on the printed flyers which came with your computer.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty period and type of warranty service, see the Lenovo limited warranty flyer that came with your computer.

„Drivers and preinstalled software

Where are the installation discs for Lenovo preinstalled software (desktop software)?

Your computer did not come with installation discs for Lenovo preinstalled software. If you need to reinstall any preinstalled software, you can find the installation program on the D partition of your hard disk. If you cannot find the installation program there, you can also download it from the Lenovo consumer support website.

Where can I find drivers for the various hardware devices of my computer?

If your computer is preinstalled with a Windows operating system, Lenovo provides drivers for all the hardware devices that you need on the D partition of your hard disk. You can also download the latest device drivers from the Lenovo consumer support website.

„Lenovo OneKey Recovery System

Where are the recovery discs?

Your computer did not come with recovery discs. Use the Lenovo OneKey Recovery System if you need to restore the system to its factory status.

What can I do if the back-up process fails?

If you can start the backup but it fails during the back-up process, try the following steps:

1Close all open programs, and then restart the back-up process.

2Check to see if the destination media is damaged. Select another path and then try again.

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Contents
Lenovo IdeaPad Yoga 11S Regulatory Notice Contents Page Getting to know your computer Top viewWindows button Wireless LANGetting to know your computer Touch pad„ Keyboard function keys „ Screen orientation „ Positioning the display panel Getting to know your computer Stand Mode Theater Mode Tablet ModeGetting to know your computer Tent Mode Presentation Mode USB port Volume down buttonVolume up button Hdmi port„ Connecting USB devices Right-side view Memory card slot„ Using memory cards not supplied Inserting a memory cardRemoving a memory card Novo button Power button System status indicators Built-in microphonesVentilation slots Starting to use Windows Start screen DesktopStarting to use Windows Search charmStart charm Settings charmStarting to use Windows Share charm Devices charmPutting the computer to sleep or shutting it down „ Putting your computer to sleep„ Shutting down the computer „ Multi-touch gestures TapPress and hold Zoom RotateSlide Swipe Frequently used gestures Tasks performed Enabling wireless connection Connecting to a wireless LANHelp and support Lenovo OneKey Recovery System „ Backing up the system partition„ Restoring „ Lenovo OneKey Recovery System Troubleshooting„ Drivers and preinstalled software „ Finding information„ Bios setup utility Troubleshooting„ Getting help Display problems Sleep or hibernation problemsDisplay panel problems Sound problemsOneKey Recovery System problems Battery problemsStartup problem Other problemsTrademarks Page En-US Rev. AA00