Chapter 4. Troubleshooting
Battery problems
Your computer shuts down | • | Recharge the battery. |
before the battery status |
|
|
indicator shows empty. |
|
|
|
| |
Your computer operates after |
|
|
the battery status indicator |
|
|
shows empty. |
|
|
|
|
|
A startup problem |
|
|
The Microsoft® Windows | • | For details, see “Lenovo OneKey Recovery System” on |
operating system does not |
| page 25. |
start. |
|
|
| ||
OneKey Recovery System problems | ||
Backup cannot be made. | • Make sure that you are currently using a Windows | |
|
| operating system. |
| • There may not be enough space to store the | |
|
| You will need to free more hard disk space on your backup's |
|
| partition. |
Failure to restore system | • The system partition (e.g. the partition size or the drive | |
partition to factory default. |
| capacity of C) has been modified. |
|
|
|
Other problems |
|
|
Your computer does not | • To turn off your computer, press and hold the Power button | |
respond. |
| for five seconds or more. If the computer still does not |
|
| respond, remove the AC power adapter. |
| • Your computer might lock when it enters sleep mode | |
|
| during a communication operation. Disable the sleep timer |
|
| when you are working on the network. |
The connected external device | • Do not connect or disconnect any external device cables | |
does not work. |
| other than USB while the computer power is on. Otherwise, |
|
| you might damage your computer. |
| • When using high power consumption external devices such | |
|
| as an external USB optical disk drive, use an external device |
|
| power adapter. Otherwise, the device may not be |
|
| recognized, or the system may shut down as a result. |
30