Important service information
Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:
•• If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue.
•• Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one.
•• If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs one by one to see if the symptoms change. Replace only the FRU that changed the symptoms.
Attention: The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect.
Important notice for replacing a system board
Some components mounted on a system board are very sensitive. Improper handling can cause damage to those components, and may cause a system malfunction.
Attention: When handling a system board:
•• Do not drop the system board or apply any excessive force to it.
•• Avoid rough handling of any kind.
•• Avoid bending the system board and hard pushing to prevent cracking at each BGA (Ball Grid Array) chipset.
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